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Shots no longer availabe after re open closed project

Open hnegadi opened this issue 1 year ago • 3 comments

Hello. We had to reopen a closed project. We were using 0.19.8 when we closed it Until then we ran a few updates up to 0.19.47 Now we tried to reopen the project with v 0.19.47 and we no longer have neither shots nor playlists available.

Thankfully we kept an old VM with v 0.19.8 running our project but we would need to import that data into our production VM which runs 0.19.47.

Thank you.

hnegadi avatar Sep 03 '24 10:09 hnegadi

Hi @hnegadi, Have you also updated Zou, the Kitsu API component? If yes, from which version to which version?

In addition, if your Kitsu appears to be functioning but no data is loading, you need to check the Zou error logs on your VM (see documentation).

NicoPennec avatar Sep 03 '24 12:09 NicoPennec

Yes we've updated zou before updating kitsu. I worked fine for all others projects except this closed one. We run the update script attached once every two months Screenshot 2024-09-04 131934

hnegadi avatar Sep 04 '24 11:09 hnegadi

Ok, it looks good for Zou's update 👍

Have you checked your Zou error logs?

NicoPennec avatar Sep 04 '24 19:09 NicoPennec