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R-Link2 - cannot boot after update. Black screen

Open IfrimP opened this issue 6 years ago • 401 comments

Hello all!

After an update, my R-link2 8.7" Talisman cannot boot and now I got a black screen. Sistem try to reboot, but still black. Attached two pictures, I don't know if useful. How can I boot, reset, go back to the first version, anything?
Any help will be very appreciated. Thank you! 20181224_224656 20181224_225347

IfrimP avatar Dec 24 '18 21:12 IfrimP

Hello. The description is not clear. Could you describe the problem with more details? Did you entered DeveloperSide? Did you pressed "Virgin" button or "HIGH" or "MID"? Did it happens after official lgu upgrade?

shrlnm avatar Dec 25 '18 05:12 shrlnm

Actually was an update from 2.2. 19. 300 to 3.3. xxxxx version, that are on the air these days around Renault forums. After this update R-Link2 screen remained black. Sometimes R-Link try to boot but something not allow. Now I ask gently for a procedure to boot. Or reset, go back to 2.2.19.300 version, anything.

IfrimP avatar Dec 25 '18 13:12 IfrimP

can you communicate via radnav with radio after switching on the on/off button? ... just normally switch on the on/off button on lcd, wait 1 minute and try to make connection via obd. btw. the update was finished successfully? last restart (black screen) takes almost 2-2,5 minutes.. beware of that!!!

maydayanthem avatar Dec 25 '18 17:12 maydayanthem

Update didn't finished successfully I suppose, because didn't became ON. After more than 15 minute I decided to swich OFF pressing touch button. Central panel is permanent black, the instrument panel try to change the color for a milisecond, think trieng to boot. Now have checked with DDT4ALL and in Radnav configuration found central panel in Landscape position instead Portrait(8.7"). I don't know if could be a reason. Change applied but nothing happened, still black.

IfrimP avatar Dec 25 '18 17:12 IfrimP

ok, execute this restart if this will work you win ;-)

image

maydayanthem avatar Dec 25 '18 18:12 maydayanthem

Change applied but nothing happened, still black.

After any changes you have to reboot radnav by long press on power button. Let's try to check your configuration.

  1. enable logging.
  2. connect to radnav by ddt4all
  3. open every screen one by one
  4. share file logs/elm_ddt

shrlnm avatar Dec 25 '18 18:12 shrlnm

Thank you Shrlnm.

screens.txt

logs.zip

@maydayanthem,

Changed in Active all Display in all Radnav that I found. Checked Portrait position also. Still black.

IfrimP avatar Dec 25 '18 19:12 IfrimP

and did you make hard restart - 30 seconds holding on/off button?

maydayanthem avatar Dec 25 '18 19:12 maydayanthem

Yes. Could be a hardware damage if the update software its not appropriate? The fuses broken?

IfrimP avatar Dec 25 '18 19:12 IfrimP

i dont suppose it... engine was started when you were updating? didnt you open driver´s door?

maydayanthem avatar Dec 25 '18 20:12 maydayanthem

No. Done before, without problem, another two updates. Sistem one and Maps another. I think the Update now was for another R-Link, with 7" landscape display.

IfrimP avatar Dec 25 '18 20:12 IfrimP

no, there is only 1 (universal) type of update file for 7 or 8,7" display, the update process alone chooses how to configure system for mid or high... if i good remember, while updating, there are also logs on usb,dont you have them??

maydayanthem avatar Dec 25 '18 20:12 maydayanthem

Yes. Two log file

Upgrade0.log Upgrade1.log

IfrimP avatar Dec 25 '18 20:12 IfrimP

@IfrimP What com port are you using for elm? Give me your e-mail please

shrlnm avatar Dec 25 '18 20:12 shrlnm

serial usb elm

[email protected]

IfrimP avatar Dec 25 '18 20:12 IfrimP

go back and install RLINK 2.2.19.300 with USB key. Download here software : http://rvehconnecte.renault.com.frontcdn.lbn.fr/2-2-19-300/R-LINK.zip

Unzip and put folder in USB key (FAT32 format) , plug key on Talisman usb and accept update and WAIT.

alf81 avatar Dec 27 '18 10:12 alf81

If update is not accepted by car use software UnpackR2 : https://www.msieurlolo.fr/forum/index.php?action=dlattach;topic=57569.0;attach=30069

This software work on official Rlink2 update .

alf81 avatar Dec 27 '18 10:12 alf81

Thank you Alf81

But I have no permission to see the link.

       

            

Il giovedì 27 dicembre 2018, 11:17:55 CET, alf81 <[email protected]> ha scritto:  

If update is not accepted by car use software UnpackR2 : https://www.msieurlolo.fr/forum/index.php?action=dlattach;topic=57569.0;attach=30069

This software work on official Rlink2 update .

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

IfrimP avatar Dec 27 '18 10:12 IfrimP

firstly, go to the shop and buy one QUALITY !!!! usb key or sd card, better usb with flashing led (when reading/writting) it is highly probably your update crashed because of a bad file system (fat32) on your usb, probably cheep (and not so quality/demaged??) memory in the usb then give the usb (with fw) in usb slot, wait and watch if the led start flashing, if it stops, try to find the position on your (black) LCD where could be the virtual button of update (YES) and wait, if the led start flashing again (hopefully reading the fw) image or on 8,7 image of course, you can also enable logging on usb key

maydayanthem avatar Dec 27 '18 10:12 maydayanthem

Good to know the touch screen working when is black. Could you help me with the location of the YES button in a 8.7" display? Thanks a lot.

       

      

                       

Il giovedì 27 dicembre 2018, 11:31:48 CET, maydayanthem <[email protected]> ha scritto:  

firstly, go to the shop and buy one QUALITY !!!! usb key or sd card, better usb with flashing led (when reading/writting) it is highly probably your update crashed because of a bad file system (fat32) on your usb, probably cheep (and not so quality/demaged??) memory in the usb then give the usb (with fw) in usb slot, wait and watch if the led start flashing, if it stops, try to find the position on your (black) LCD where could be the virtual button of update (YES) and wait, if the led start flashing again (hopefully reading the fw)

or on 8,7

of course, you can also enable logging on usb key

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

IfrimP avatar Dec 27 '18 10:12 IfrimP

http://www.reno.ro/R-Link-2-modificari-t316334-s270-p4802429.html#entry4802429

link here for software

alf81 avatar Dec 27 '18 10:12 alf81

this we dont know for sure - that the lcd is working, better said responding to commands - because we dont know how much the right code was uploaded to the radio... now you are in situation, that the only thing you can do is to try, try, try... and maybe some of try will be working... no one knows, we are now like blind btw. you have got an email, did you answer it?

maydayanthem avatar Dec 27 '18 12:12 maydayanthem

Thank you all for help!

       

        

                       

Il giovedì 27 dicembre 2018, 13:01:50 CET, maydayanthem <[email protected]> ha scritto:  

this we dont know for sure - that the lcd is working, better said responding to commands - because we dont know how much the right code was uploaded to the radio... now you are in situation, that the only thing you can do is to try, try, try... and maybe some of try will be working... no one knows, we are now like blind btw. you have got an email, did you answer it?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread.

IfrimP avatar Dec 27 '18 12:12 IfrimP

I have the same problem.. Anyway solution find that?

ftf32 avatar Jan 06 '19 09:01 ftf32

Hello everyone, I have the same problem too. After loading the softweare, r-link no longer starts, or better always in bootloop. Continue to restart. According to you it is possible with DDT4all or other, put r-link in recovery mode to reload the firmware ???

aqngelrock avatar Jan 07 '19 10:01 aqngelrock

hello I enter Developer mode? Press the "MID" button by mistake and it went black the screen that I have are 10 Someone who can help me. I'm from Spain the music works

Dianter avatar Jan 07 '19 15:01 Dianter

ciao, accedo alla modalità sviluppatore? Premi per errore il tasto "MID" e diventa nero lo schermo che ho 10 Qualcuno che può aiutarmi. Vengo dalla Spagna, la musica funziona

It is not our same problem .. with ddt4all resolve ... send me your email that I send you the procedure. Do you have a 7 "or 8" screen?

aqngelrock avatar Jan 07 '19 15:01 aqngelrock

it's a big screen link2 of a megane

Enviado desde Correohttps://go.microsoft.com/fwlink/?LinkId=550986 para Windows 10


De: aqngelrock [email protected] Enviado: Monday, January 7, 2019 4:43:21 PM Para: cedricp/ddt4all Cc: Dianter; Comment Asunto: Re: [cedricp/ddt4all] R-Link2 - cannot boot after update. Black screen (#123)

ciao, accedo alla modalità sviluppatore? Premi per errore il tasto "MID" e diventa nero lo schermo che ho 10 Qualcuno che può aiutarmi. Vengo dalla Spagna, la musica funziona

It is not our same problem .. with ddt4all resolve ... send me your email that I send you the procedure. Do you have a 7 "or 8" screen?

— You are receiving this because you commented. Reply to this email directly, view it on GitHubhttps://github.com/cedricp/ddt4all/issues/123#issuecomment-451977167, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AsTLegvod_PfJX5da2eijDTnXBil7lL4ks5vA2sZgaJpZM4Zgrve.

Dianter avatar Jan 07 '19 15:01 Dianter

it's a big screen link2 of a megane

Dianter avatar Jan 07 '19 15:01 Dianter

image

image

aqngelrock avatar Jan 07 '19 15:01 aqngelrock