Failing to load lightcase video (with wistia) on iphones Safari mainly chrome too

[z3r0-on3]

trafficstars

Hey, for some times Im struggeling to load videos on new iPhones, its all pretty straight forward with how I implement the video, nothing special, just loading lightcase without any special params, on latest iphones the video just doesnt start playing in the modal (not working on safari iphone10 ,11, 8, 6 latest ios). Any chance someone else encounters it?

live-link: https://www.powtoon.com/capture-screen-recorder/

Thanks in advanced!

[cbopp-art]

Hi

Thanks for using Lightcase. I didn’t check your Lightcase initialization in the code so far. However, It seems to work on iPhones. Could you solve it yourself in the meantime?

Best, Cornel

On 18 Jan 2021, at 09:42, Pavel Vainshtein [email protected] wrote:

Hey, for some time Im struggeling to load videos on new iPhones, its all pretty straight forward with how I implement the video, nothing special, just loading lightcase without any special params, on latest iphones the video just doesnt start playing in the modal (not working on safari iphone10 ,11, 8, 6 latest ios). Any chance someone else encounters it?

live-link: https://www.powtoon.com/capture-screen-recorder/ https://www.powtoon.com/capture-screen-recorder/ Thanks in advance!

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[z3r0-on3]

My initialization is simple, but for some reason some iphones are not starting videos inside the lightcase, some need to be closed and only after the second time they start working, nothing I do seem to help. It is like the video is loading for ever on some iphones and some work fine, which is strange.