qr code invalid when setting up TOPT

[peterkelly70]

We are trying to set up TOPT app authorization. I have the following active. Authenticator app |   |   | 100 | Settings | Yes | Yes E-Mail Factor |   |   | 100 | Settings | No | Yes Grace period |   |   | 100 | Settings | No | No

The email factor is working, but when I try to scan the QR code on a user, it comes back with an invalid QR Code. I've tried the Microsoft and Google Authenticator.

I'm missing something?

This is Moole 4.1.5 latest MFA plugin.