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user prompted to set up a new auth method every login

Open SYoung3000 opened this issue 3 years ago • 3 comments

Hi all, we're seeing users that require auth prompted to set up a new authentication method on every login, despite the existing logins being listed on the login page. We're not seeing any setting that would control this.

Screenshot 2022-05-19 at 13 48 57

SYoung3000 avatar May 19 '22 13:05 SYoung3000

Same here.

zozo77 avatar May 25 '23 08:05 zozo77

Same problem here: Admin completes "Authenticator App" logs out and on the next login no TOTP is requested but has to setup a new "Authenticator App".

There was a grace period of one week but this is over now. And it did work in this grace period...

euneuber avatar Feb 22 '24 08:02 euneuber

I turned the grace period off and now it uses the "Authenticator App" setup for the admin user!

Maybe the "grace period" plugin needs more/better documentation and help texts? Please explain the options of this plugin in "ELI5" mode!

euneuber avatar Feb 22 '24 08:02 euneuber