Time format not respected

[k3davis]

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Issue Summary

In my profile I've selected "12 Hour" time format, by on my events it lists available slots in 24 Hour time format (13:00, etc.). I could not find a time format setting on the event setup itself, which is what led me to believe the profile setting controlled this. Perhaps there is another location I have missed?

Steps to Reproduce

1. Set time format to 12 Hour in profile settings
2. Expected to see time slots available for events in 12 Hour format, but did not

Any other relevant information. For example, why do you consider this a bug and what did you expect to happen instead?

Technical details

• In case it is relevant, I experienced this issue on the hosted "app.cal.com" version (free saas version)

[agustif]

Hello @k3davis thanks for your report.

We recently implemented some improvements on the 24/12h settings.

What is your browser locale? Would make sense that your browser's locale and profile settings don't match and thus the different views?

I'll look into this

[k3davis]

My browser local is en_US, so if the display is based on that it's even more odd to see 24h time by default. Thanks for looking into it!

[agustif]

Hey, we recently merged an update to our timeFormat lib.

Can you please tell me if you're still experiencing this issue or has been solved for you @k3davis thank you!

[k3davis]

Doesn't appear to be any change so far.

[agustif]

Doesn't appear to be any change so far.

Will check again and come back with news, sorry

[k3davis]

Issue still present in 1.6.0-h-FREE :(

[joeauyeung]

I found it had to do with localStorage.24hourformat. I was working on it on my desktop before leaving home so I'll try and finish it up next week.

[mholt]

Also experiencing the exact same issue. Thanks for looking into fixing this!

[PeerRich]

@joeauyeung will follow up this week

[k3davis]

I don't understand the issue on this one -- to this day on 2.0 "free" I have "12 hour" selected as time format here:

https://app.cal.com/settings/my-account/general

but the calendar still shows 24 hour time. In local browser storage timeOption.is24hClock is true. Even when I delete local storage, it is recreated as such. If I manually change the browser storage value, it looks correct, but who is going to do that? What am I missing here?

[mholt]

@k3davis No, I'm seeing the same thing, definitely still doesn't appear to be fixed.

[k3davis]

@joeauyeung should we re-open this issue or should I put in another?

[k3davis]

Genuine kudos to the team working on this product for your frequent and numerous fixes and features, but man, if you could fix issue this I could actually use this product 🙃

I freely confess Americans (including myself) are lazy but I just don't see my visitors looking at something like 17:00 and intuitively knowing what they are signing up for, so they just won't. It's a blocker for me.

[PeerRich]

your visitors should see this:

the time format in your dashboard settings is only for you, not the public page

[mholt]

Do you think it could be region-based? Coming from the US, for example, 24h is the default for all the booking pages, and that doesn't make sense for most people in the US.

[karolzlot]

I have similar issue. On one of my devices by default in incognito window I see 12h , but I would like to see 24h. Calendly works ok on the same device, so I guess this is a bug in Cal.com

[PeerRich]

there currently is a region check but its quite flaky.

happy to accept incoming PRs to improve it