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[CAL-2997] Changing "conferencing" app for existing events is unintuitive

Open t3dotgg opened this issue 1 year ago • 8 comments

Quick walkthrough of Mark and my experience:

  • Decide to change conferencing to Google Meet
  • Go to event, no clear way to change
  • Go to Settings, "conference" option not under team, only for personal settings
  • Find apps page and install Google Meet app
  • Set Google Meet as default under "conferences"
  • Go back to team event
  • Hunt for awhile before realizing "location" is where you go to change the conference link
  • Add correct "location" of google meet
  • Book test meeting
  • Realize the link for old conferencing solution was still there
  • Go back to event settings, delete all locations, re-add the "default organizer" option (with no clue if it works or what it's bound to)
  • Book ANOTHER test meeting, confirm everything is good
  • Text Peer complaining about it

Expected experience:

  • Go to event settings
  • Scroll til I see the word "conference" somewhere
  • Click dropdown to change it to Google Meet

CAL-2997

t3dotgg avatar Jan 22 '24 22:01 t3dotgg

worth mentioning this is for round robin links

PeerRich avatar Jan 22 '24 22:01 PeerRich

@ciaranha lets come up with a more intuitive way of changing location for round robin

PeerRich avatar Jan 22 '24 22:01 PeerRich

i wonder if preinstalling more apps would help?

at least preinstall google meet for google calendar users?

PeerRich avatar Jan 22 '24 22:01 PeerRich

This was not for a round robin meeting image

t3dotgg avatar Jan 22 '24 22:01 t3dotgg

This is the biggest issue IMO, we get zero info in this dialogue. Only way to know it worked was to do a test booking

image

t3dotgg avatar Jan 22 '24 22:01 t3dotgg

It's confusing that you can choose "Cal Video (Global)" or "Organizer Default", why aren't other installed apps available?

image

markflorkowski avatar Jan 22 '24 22:01 markflorkowski

Hi Team,

Could we get an update on resolving the Google Meet integration for events? It's still challenging to change conferencing apps, leading to calendar invites missing meeting links even when Google Meet is set as default.

Any progress or temporary fixes available?

Thanks for looking into this.

lbtuda avatar Feb 13 '24 09:02 lbtuda

Hi Team,

Could we get an update on resolving the Google Meet integration for events? It's still challenging to change conferencing apps, leading to calendar invites missing meeting links even when Google Meet is set as default.

Any progress or temporary fixes available?

Thanks for looking into this.

I have it on my list this week to look at

ciaranha avatar Feb 13 '24 09:02 ciaranha