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Missing availability in booking page

Open Hybes opened this issue 1 year ago • 8 comments

Issue Summary

I have a user on self-hosted, where they have a slot in the calendar that's free, but it's not shown in the booking page. If I manually navigate to the correct time: "date=2023-10-09&month=2023-10&slot=2023-10-09T15%3A30%3A00.000Z" it lets me book in completely.

They're using Apple Calendar if this is related.

Steps to Reproduce

Not sure if it's just a kink in the connection to Apple Calendar, but he just has a lot in his calendar all the time. Confirmed the calendars monitored have nothing at the slot that's not showing up.

Booking in with the forced date URL still works.

The slot I refer to is 16:30 BST today.

Actual Results

Not slot shows up, but forcing the booking date works and books succesfully.

Expected Results

The slot that's free in the calendar should be showing, interestingly - the slot does show in a shorter event type, showing that he is available 16:45 - 17:00 but not at 16:30, which I can see has nothing in the calendar.

Technical details

  • Chrome latest, firefox, safari
  • Node LTS

Evidence

image image image image

Hybes avatar Oct 09 '23 12:10 Hybes

I would like to work on this issue @Hybes , can i start work on it or wait until someone assign this issue to me ?

pratik9818 avatar Oct 09 '23 16:10 pratik9818

I would like to work on this issue @Hybes , can i start work on it or wait until someone assign this issue to me ?

go for it! let me know how you get on. I'm sure the Cal team will assign to you

Hybes avatar Oct 09 '23 18:10 Hybes

@pratik9818 have you found anything in regards to this issue yet?

Hybes avatar Oct 11 '23 14:10 Hybes

@pratik9818 are u able to solve this issue??

victorray84 avatar Oct 15 '23 07:10 victorray84

@victorray84 I could not solve it , you can try !

pratik9818 avatar Oct 15 '23 10:10 pratik9818

@PeerRich how have we ended up at 'Low priority' here? Having slots missing is pretty essential and is somewhat a core element of a booking system?

Hybes avatar Oct 19 '23 12:10 Hybes

Facing the same issue as OP! @PeerRich @Hybes I tried setting up the exact same schedule in calendly with the same google calendar I use also for cal.com. In calendly the missing slot is visible!

tomml avatar Nov 15 '23 11:11 tomml

this one still shouldn't be stale

Hybes avatar Jan 18 '24 10:01 Hybes

I'm facing a similar issue where lots of dates that are basically empty show as unavailable. I'm using CalDav.

kamushadenes avatar Jun 11 '24 19:06 kamushadenes