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Self-hosted: White label sender e-mail

Open timomayer opened this issue 2 years ago • 8 comments

In a self-hosted, "Platform plan" environment it should be easily possible to change sender e-mail address of all mails going out. Thisd might not be the case and all mails are sent out from "cal.com" which is confusing on a white label plattform where you (before the emails) never get in "touch" with the name "cal.com"

timomayer avatar Aug 17 '23 17:08 timomayer

Thank you for opening your first issue, one of our team members will review it as soon as it possible. ❤️🎉

github-actions[bot] avatar Aug 17 '23 17:08 github-actions[bot]

@timomayer have you tried changing EMAIL_FROM key in .env file and also update SENDGRID_EMAIL in packages/prisma/.env ?

Udit-takkar avatar Aug 21 '23 09:08 Udit-takkar

We tried changing the env var, but not the sendgrid one because we thought that's not relevant for self hosted environments?

timomayer avatar Aug 21 '23 09:08 timomayer

in order to send emails with sendgrid, you need to change those too

PeerRich avatar Aug 21 '23 09:08 PeerRich

@PeerRich @Udit-takkar thanks for your feedback!

So what we have:

  • self hosted instance of cal.com on platform plan.

What we want:

  • send cal.com e-mails with a specific sender-adress and name ([email protected])
  • We want to use our own SMTP send provider (not sendgrid). Is this currently possible and what has to be changed to achieve it? Thanks for your help!

timomayer avatar Aug 21 '23 14:08 timomayer

has anyone found a solution? I am having the same issue...

linjoe2 avatar May 15 '24 19:05 linjoe2

adding the following to my .env file made the change:

SENDGRID_EMAIL= NEXT_PUBLIC_SENDGRID_SENDER_NAME=

linjoe2 avatar May 15 '24 19:05 linjoe2

@linjoe2 I am using an SMTP server for sending mails, the settings don't work there. I still get "Cal.com" as Sender name.

saschafoerster avatar May 19 '24 15:05 saschafoerster

Seems like EMAIL_FROM_NAME= in .env changes sender name (which is set to "Cal.com" if variable is not defined), while EMAIL_FROM= changes the email address only.

aemoskvin avatar Aug 20 '24 20:08 aemoskvin