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Unable to register for Cairis demo

Open TheComamba opened this issue 2 years ago • 2 comments

Expected behaviour

I am able to create a user account.

Actual behaviour

I tried to register on https://demo.cairis.org/register, but encountered a Code 500 internal server error. I checked if the credentials got transmitted by trying them on https://demo.cairis.org/login, but hitting the login button only reloaded the page. The Browser console shows the Code 500 Error in the first case, but nothing more.

Steps to reproduce the behaviour

Go to the Websites and try registering or logging in.

Version of CAIRIS

Never got that far. :(

Details of browser or, if applicable, details of the OS used to host CAIRIS

Tested in Microsoft Edge Version 118.0.2088.69 (Official Build) (64-Bit) and Firefox 115.3.1esr (64-bit).

TheComamba avatar Oct 30 '23 16:10 TheComamba

This looks a problem specific to the live demo rather than CAIRIS itself. It's possible to create user accounts on the server itself, but account registration is failing due to problems on the email server used by the live demo. I'm having problems accessing that email server, so it could be a while until this issue is resolved. In the meantime, I suggest you either (i) use the [email protected] account, (ii) contact me directly and I can create an account on the server for you.

failys avatar Oct 30 '23 19:10 failys

Thanks a lot, [email protected] is absolutely sufficient to get a first look at the tool.

TheComamba avatar Oct 31 '23 07:10 TheComamba

This is an issue with the configuration of CAIRIS re: the live demo, not with CAIRIS per se

failys avatar May 19 '24 18:05 failys