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[BUG]Unexplained crash

Open realericmc opened this issue 10 months ago • 11 comments

Describe the bug Apologies, but I don't know what precipitated the crash. I was a bit over an hour and 9 minutes into an elliptical session when it went down, and multiple repairing and restarts were needed to get it working again.

To Reproduce Sole E35 elliptical (2023 version) polar heart rate strap connected to E35 (and to kickr headwind) qdomyos running on iPhone 15 pro max running iOS 17.4.1 zwift running on iPad Pro M2 running 17.4.1 qdomyos paired to zwift using virtual wifi for cadence, speed, and heart rate

Expected behavior no crash :-)

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

Smartphone (please complete the following information):

  • Device: iPhone 15 pro max
  • OS: iOS
  • Version 17.4.1

Append a debug log

debug-Wed_Apr_24_11_18_36_2024.log.zip

Additional context Add any other context about the problem here.

realericmc avatar Apr 24 '24 18:04 realericmc

do you also send the crash report when the iphone asked?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mer 24 apr 2024 alle 20:09 Eric McMurry @.***> ha scritto:

Assigned #2305 https://github.com/cagnulein/qdomyos-zwift/issues/2305 to @cagnulein https://github.com/cagnulein.

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cagnulein avatar Apr 24 '24 18:04 cagnulein

crash at 11:41? there was a bluetooth disconnection of your elliptical

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mer 24 apr 2024 alle 20:11 cagnulein @.***> ha scritto:

do you also send the crash report when the iphone asked?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mer 24 apr 2024 alle 20:09 Eric McMurry < @.***> ha scritto:

Assigned #2305 https://github.com/cagnulein/qdomyos-zwift/issues/2305 to @cagnulein https://github.com/cagnulein.

— Reply to this email directly, view it on GitHub https://github.com/cagnulein/qdomyos-zwift/issues/2305#event-12596198052, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAALYWD3MVKRXNBFEI3DYYLY67YN7AVCNFSM6AAAAABGXM6A6SVHI2DSMVQWIX3LMV45UABCJFZXG5LFIV3GK3TUJZXXI2LGNFRWC5DJN5XDWMJSGU4TMMJZHAYDKMQ . You are receiving this because you were assigned.Message ID: @.***>

cagnulein avatar Apr 24 '24 18:04 cagnulein

it didn't ask to send the crash report. Perhaps it is one of these: qdomyos analytics.zip

clock time, the crash should have been around 11:06 I think. 11:40 would be when I finished the run after restarting it

realericmc avatar Apr 24 '24 18:04 realericmc

so the debug log that i need is the previous one, the one with the crash. i will check on test flight if there is a crash

how often do you use qz? is it your first crash?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mer 24 apr 2024 alle 20:18 Eric McMurry @.***> ha scritto:

it didn't ask to send the crash report. Perhaps it is one of these: qdomyos analytics.zip https://github.com/cagnulein/qdomyos-zwift/files/15098698/qdomyos.analytics.zip

clock time, the crash should have been around 11:06 I think. 11:40 would be when I finished the run after restarting it

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cagnulein avatar Apr 24 '24 18:04 cagnulein

yep, sorry about that, didn't dig into it enough. here are the logs for up to and after the crash. Archive.zip

I use it a couple of times a week and it has crashed before, but not in the middle of a run. that has happened before while trying to get all of the pairings going.

realericmc avatar Apr 24 '24 18:04 realericmc

i will deeply check the log tomorrow but i have already found an issue on your setup: since you have a bike and a elliptical on the same room you have to force qz to connect to one or another. do it set the manual device in the advanced settings. it should also fix your crashes

let me know

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mer 24 apr 2024 alle 20:33 Eric McMurry @.***> ha scritto:

yep, sorry about that, didn't dig into it enough. here are the logs for up to and after the crash. Archive.zip https://github.com/cagnulein/qdomyos-zwift/files/15098890/Archive.zip

I use it a couple of times a week and it has crashed before, but not in the middle of a run. that has happened before while trying to get all of the pairings going.

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cagnulein avatar Apr 24 '24 18:04 cagnulein

thanks for the pointer. I usually have that setting on but I do recall I had turned it off at some point before while going through the pairing dance. I will keep it turned on.

realericmc avatar Apr 24 '24 18:04 realericmc

got the issue! it was a malformed packet from the elliptical that caused this. I'm fixing right now!

cagnulein avatar Apr 25 '24 06:04 cagnulein

Cool. That doesn’t surprise me, the sw on this elliptical seems like it could use a bit more testing.

Thanks!

On Apr 25, 2024, at 01:03, Roberto Viola @.***> wrote:

got the issue! it was a malformed packet from the elliptical that caused this. I'm fixing right now!

— Reply to this email directly, view it on GitHub https://github.com/cagnulein/qdomyos-zwift/issues/2305#issuecomment-2076433972, or unsubscribe https://github.com/notifications/unsubscribe-auth/AJ2NDX343HGGS4ZAMXJWQVTY7CME5AVCNFSM6AAAAABGXM6A6SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANZWGQZTGOJXGI. You are receiving this because you authored the thread.

realericmc avatar Apr 25 '24 13:04 realericmc

Did you get the new version? Some users are struggling with testflight these days

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno gio 25 apr 2024 alle 15:08 Eric McMurry @.***> ha scritto:

Cool. That doesn’t surprise me, the sw on this elliptical seems like it could use a bit more testing.

Thanks!

On Apr 25, 2024, at 01:03, Roberto Viola @.***> wrote:

got the issue! it was a malformed packet from the elliptical that caused this. I'm fixing right now!

— Reply to this email directly, view it on GitHub < https://github.com/cagnulein/qdomyos-zwift/issues/2305#issuecomment-2076433972>, or unsubscribe < https://github.com/notifications/unsubscribe-auth/AJ2NDX343HGGS4ZAMXJWQVTY7CME5AVCNFSM6AAAAABGXM6A6SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANZWGQZTGOJXGI>.

You are receiving this because you authored the thread.

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cagnulein avatar Apr 25 '24 13:04 cagnulein

I have it. It launches at least, but I haven’t tried it with the elliptical yet. Thanks!

On Apr 25, 2024, at 08:10, Roberto Viola @.***> wrote:

Did you get the new version? Some users are struggling with testflight these days

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno gio 25 apr 2024 alle 15:08 Eric McMurry @.***> ha scritto:

Cool. That doesn’t surprise me, the sw on this elliptical seems like it could use a bit more testing.

Thanks!

On Apr 25, 2024, at 01:03, Roberto Viola @.***> wrote:

got the issue! it was a malformed packet from the elliptical that caused this. I'm fixing right now!

— Reply to this email directly, view it on GitHub < https://github.com/cagnulein/qdomyos-zwift/issues/2305#issuecomment-2076433972>, or unsubscribe < https://github.com/notifications/unsubscribe-auth/AJ2NDX343HGGS4ZAMXJWQVTY7CME5AVCNFSM6AAAAABGXM6A6SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANZWGQZTGOJXGI>.

You are receiving this because you authored the thread.

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realericmc avatar Apr 25 '24 13:04 realericmc

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar May 11 '24 15:05 stale[bot]

@realericmc any news?

cagnulein avatar May 18 '24 17:05 cagnulein

hi @cagnulein. I think we're all good. we had a lot of threads going and this was probably answered in one of the others. sorry about that. The last version seemed to work fine and didn't crash. thanks!

realericmc avatar May 18 '24 23:05 realericmc

Perfect, thanks

cagnulein avatar May 19 '24 04:05 cagnulein