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提了几个问题之后软件黑屏且重装无法解决

Open Alpaca4610 opened this issue 9 months ago • 7 comments

软件正常工作处理了几个问题之后黑屏,且重新安装之后也还是黑屏

下载的是release里面的Agent.TARS-1.0.0-alpha.5-universal.dmg

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Alpaca4610 avatar Mar 24 '25 10:03 Alpaca4610

您好,感谢反馈。关于持续黑屏的问题,可以按照以下步骤依次排查一下:

  1. 重启应用:首先试试重启 Agent TARS,观察是否问题能够修复;
  2. 查看日志:通过菜单栏 Help > View Logs 查看错误日志,麻烦贴一下相关日志;
  3. 检查日志文件目录:点击 Help > Open Log Directory,检查是否有较大的日志文件,可能影响性能;

麻烦尝试一下这些方法,如果问题仍未解决,请告知我们更多细节!

ulivz avatar Mar 24 '25 14:03 ulivz

  1. 重启软件,重启系统,重新安装软件都没用。可能是卸载软件的时候没有删除软件的配置文件,导致重新安装的软件读取了含有错误记录的配置文件导致的黑屏
  2. 重装之后还是能读取出之前设置的availableDirectories --- Agent TARS started at 2025-03-25T02:55:31.867Z ---

[2025-03-25T02:55:31.870Z] [INFO] Application is ready [2025-03-25T02:55:31.870Z] [INFO] Initializing application [2025-03-25T02:55:31.870Z] [INFO] [accessibilityStatus] authorized [2025-03-25T02:55:31.870Z] [INFO] Screen capture permission status: {"accessibility":true} [2025-03-25T02:55:31.870Z] [INFO] hasAccessibilityPermission true [2025-03-25T02:55:32.308Z] [INFO] Application window is ready and shown [2025-03-25T02:55:32.426Z] [INFO] [settingsRoute.updateFileSystemSettings] {"availableDirectories":["/Users/alpaca/Desktop/test/","/Users/alpaca/.omega","/allowed_dir","/Users/alpaca/Desktop/test"]}

  1. 目录下没有大文件

Alpaca4610 avatar Mar 25 '25 02:03 Alpaca4610

@Alpaca4610 试试打开 Developer Tools,看看有没有什么报错?

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ulivz avatar Mar 25 '25 13:03 ulivz

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Alpaca4610 avatar Mar 25 '25 15:03 Alpaca4610

@Alpaca4610 错误都被 minify 了,方便再截个 Error Stack 看看吗?

ulivz avatar Mar 25 '25 23:03 ulivz

我不太懂react开发,不知道下面提供的信息是不是你想要的。从两个minify的报错信息给的URL获取到的完整报错信息为:

Objects are not valid as a React child (found: object with keys {text, attachments}). If you meant to render a collection of children, use an array instead.

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Alpaca4610 avatar Mar 26 '25 03:03 Alpaca4610

Image 把下面的文件移动到回收站之后重新安装恢复正常,需要提供这些文件样本吗?

Alpaca4610 avatar Mar 27 '25 02:03 Alpaca4610