Uprint SE Forgot to change serial number Support Material

[altug19]

hi, I have Uprint SE andi used cartridge writer program from riverfrontam. I used on model filament and worked well. Then , my support material was at %1 percent and i used read button and then pushed decrypt button and filled the support material but i forgot to change serial number part. Then after i load the support printer said cartridge is empty. I think machine has logs for serial numbers and didn't accept the %100 support material after changing. Do you have any suggestions for me ?