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Unable to run BurnBytes

Open MD55DM opened this issue 4 years ago • 5 comments

Hello, I'm unable to successfully run BurnBytes (any version, from first release to latest available).

I can start the program, than, after selecting the drive to clean, the program start and quit after one second or less.

Crash report:

Description: Faulting application name: Burnbytes.exe, version: 0.11.1.0, time stamp: 0x8414c48e Faulting module name: KERNELBASE.dll, version: 10.0.19041.207, time stamp: 0x746c1866 Exception code: 0xe0434352 Fault offset: 0x0000000000023e49 Faulting process ID: 0x23c4 Faulting application start time: 0x01d63499e28b85c5 Faulting application path: D:------\Portable Apps\Mirinsoft\Burnbytes\Burnbytes.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll

OS Information: Windows 10 Pro Version 2004 OS build 19041.264

MD55DM avatar May 28 '20 10:05 MD55DM

Could be related to your .Net framework version. Burnbytes is built with 4.7.2. As minimum requirement 4.5 should be installed

Another option is to check the Application log accessible via the Windows Event Viewer. You can see these events here: Event Viewer (Local) > Windows Logs > Application

Belim avatar May 28 '20 11:05 Belim

Thanks for your help attempt, really appreciated!

My event viewer report: Application: Burnbytes.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ArgumentNullException at System.Guid..ctor(System.String) at Comet.Api.InitializeHandler(System.String, System.String) at Comet.UI.Scanner.<.ctor>b__1_0() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()

MD55DM avatar May 28 '20 11:05 MD55DM

Hello, I'm unable to successfully run BurnBytes (any version, from first release to latest available).

I can start the program, than, after selecting the drive to clean, the program start and quit after one second or less.

Crash report:

Description: Faulting application name: Burnbytes.exe, version: 0.11.1.0, time stamp: 0x8414c48e Faulting module name: KERNELBASE.dll, version: 10.0.19041.207, time stamp: 0x746c1866 Exception code: 0xe0434352 Fault offset: 0x0000000000023e49 Faulting process ID: 0x23c4 Faulting application start time: 0x01d63499e28b85c5 Faulting application path: D:------\Portable Apps\Mirinsoft\Burnbytes\Burnbytes.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll

OS Information: Windows 10 Pro Version 2004 OS build 19041.264

same exact issue tried to install the mentioned .Net Framework and it says the updates are already installed.

fadinzr avatar May 30 '20 00:05 fadinzr

BurnBytes is the only app from Mirinsoft that I cannot run. Cleanmgr+, Debotnet and SharpApp are working fine since first alpha/beta/stable release.

MD55DM avatar May 30 '20 02:05 MD55DM

I'm not opening a new issue because I also have the same problem with being unable to run Burnbytes to its conclusion (it does start, but crashes while running, with no error message).

Event report: Faulting application name: Burnbytes.exe, version: 0.12.2.0, time stamp: 0x855fcc9a Faulting module name: KERNELBASE.dll, version: 10.0.17763.1518, time stamp: 0xff301d3c Exception code: 0xe0434352 Fault offset: 0x00000000000396c9 Faulting process id: 0x17bc Faulting application start time: 0x01d6a83d6689d592 Faulting application path: D:---------\Downloads\Windows\burnbytes\Burnbytes.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 4f626000-aa3c-4e84-a427-3933803ba68a Faulting package full name: Faulting package-relative application ID:

OS/.NET info: Windows 10 Enterprise 64-bit Version 1809 Build 17763.1554 Framework version 4.7.03190

Zazulas avatar Oct 22 '20 07:10 Zazulas