Job expiry process delays

[lizrabuya]

A customer has asked why there was delays in expiring jobs in their org. After clarification from the pipelines team, it would be good to have this information available for the customers to know.

[buildkite-docs-bot]

Preview URL: https://2961--bk-docs-preview.netlify.app

[gilesgas]

Thanks for your contribution @lizrabuya ! 🎉

Just had a quick question or two...

[gilesgas]

Remove package.json thing before merging.