ngrok believe tunnels are open

[luismachaner]

I am using free ngrok (v2.3.35), hence I am limited to one online tunnel and that's fine. However, the ngrok process is not running in my Win10 machine, but I cannot open a new tunnel.

The status tab on my ngrok profile page says I have two active tunnels, but I don't know where they come from. I am pretty sure I haven't run ngrok from any other laptop. But I cannot find how to shut the tunnels down. Is there a way to do that? Am I doing something wrong?

~\dev> ./ngrok http https://localhost:5001 --log "logoutput"
Your account '<redacted account name>' is limited to 1 simultaneous ngrok client session.
Active ngrok client sessions in region 'us':
  - 1XwWkwqU6w7G0ov9HnUtq0Znnqg (212.190.64.5)

ERR_NGROK_108

~\dev> cat .\logoutput
t=2020-02-26T19:01:50+0100 lvl=info msg="no configuration paths supplied"
t=2020-02-26T19:01:50+0100 lvl=info msg="using configuration at default config path" path=C:\\Users\\<redacted user>/.ngrok2/ngrok.yml
t=2020-02-26T19:01:50+0100 lvl=info msg="open config file" path=C:\\Users\\<redacted user>\\.ngrok2\\ngrok.yml err=nil
t=2020-02-26T19:01:50+0100 lvl=info msg="starting web service" obj=web addr=127.0.0.1:4040
t=2020-02-26T19:01:50+0100 lvl=info msg=start pg=/grpc/agent.Web/State id=be56bb0c54f42d4d
t=2020-02-26T19:01:50+0100 lvl=eror msg="failed to auth" obj=tunnels.session err="Your account '<redacted account name>' is limited to 1 simultaneous ngrok client session.\nActive ngrok client sessions in region 'us':\n  - 1XwWkwqU6w7G0ov9HnUtq0Znnqg (212.190.64.5)\r\n\r\nERR_NGROK_108\r\n"
t=2020-02-26T19:01:50+0100 lvl=eror msg="failed to reconnect session" obj=csess id=84fa4e6f1c0e err="Your account '<redacted account name>' is limited to 1 simultaneous ngrok client session.\nActive ngrok client sessions in region 'us':\n  - 1XwWkwqU6w7G0ov9HnUtq0Znnqg (212.190.64.5)\r\n\r\nERR_NGROK_108\r\n"
t=2020-02-26T19:01:50+0100 lvl=eror msg="session closing" obj=tunnels.session err="Your account '<redacted account name>' is limited to 1 simultaneous ngrok client session.\nActive ngrok client sessions in region 'us':\n  - 1XwWkwqU6w7G0ov9HnUtq0Znnqg (212.190.64.5)\r\n\r\nERR_NGROK_108\r\n"
t=2020-02-26T19:01:50+0100 lvl=info msg="received stop request" obj=app stopReq="{err:0xc000224280 restart:false}"
t=2020-02-26T19:01:50+0100 lvl=eror msg="terminating with error" obj=app err="Your account '<redacted account name>' is limited to 1 simultaneous ngrok client session.\nActive ngrok client sessions in region 'us':\n  - 1XwWkwqU6w7G0ov9HnUtq0Znnqg (212.190.64.5)\r\n\r\nERR_NGROK_108\r\n"
t=2020-02-26T19:01:50+0100 lvl=warn msg="failed to check for update" obj=updater err="Post https://update.equinox.io/check: context canceled"
t=2020-02-26T19:01:50+0100 lvl=crit msg="command failed" err="Your account '<redacted account name>' is limited to 1 simultaneous ngrok client session.\nActive ngrok client sessions in region 'us':\n  - 1XwWkwqU6w7G0ov9HnUtq0Znnqg (212.190.64.5)\r\n\r\nERR_NGROK_108\r\n"

~\dev> ps | findstr ngrok
~\dev> cat ~\.ngrok2\ngrok.yml
authtoken: <redacted auth token>