btry

Hi I could not analyze this issue. @helioguardabaxo a user can cancel his ticket if no followup has been added yet, like in glpi. If I remember well the ticket...

Hi I think that the fix #2925 should help. It mainly forbids acess to tickets list, like in 2.12.x, and solves some tickets lifecycles problems to keep issues in sync.

Hi @wc55 @mistereverton can one of you test the above mentioned PR ?

Having enough feedbacks, I close this issue. The fix will be in the next release, due in the next week.

Hi Related to this topic: https://forum.glpi-project.org/viewtopic.php?pid=457931#p457931 Currently, the plugin creates the ticket then adds documents. Need to find a solution to delegate document creation to the ticket itemtype.

Fixing this issue should be delayed until GLPI 9.5 is released, because if a patch related to uploads handling. https://github.com/glpi-project/glpi/pull/6936

Hi i'll investigate on this issue when the plugin will drop compatibility with GLPI 9.4. This is needed to not add mess in the code with backward compatibility. Handling file...

Hi Please - tell the version of GLPI and Formcreator - describe how to reproduce

Hi I'm not sure where I have to observe the problem. In the default value when designing the question, or when using the form as a requester. I tested the...

Hi No : ticket notification don't support tags added by Formcreator. I think this is possible to add the relevant tags to tickets (needs confirmation by checking GLPI's features).