btry

> But I have successfully edited the status using API when my GLPI version is 9.3 and FormCreator 2.6.5 With version 2.6.5 PluginFotrmcreatorFormAnswer was inherited from CommonDbChild (the parent itemtype...

To approve a formanswer from a chatbot you need to login to GLPI via the API, with the credentials or the API key of a user who is an approver...

Hi If don't want or cannot login as the user able to approve / reject a form answer, the best bet would be to develop a feature in Formcreator to...

Hi > Can I just use a direct query to the database to edit form status on the database instead of using API? I strongly discourage this practice as this...

Hi > what is the difference between the status of table form answers and issues? formanswers have a status to handle the validation process defined in the form linnked to...

Hi You need 2 API requests. The fisrt must request the class PluginFormcreatorForm with the ID of the form you want to use. The response will contain all data of...

When a requester submits his answers, he actually creates a new PluginFormcreatorFormAnswer in DB. It modelizes the relation between the input for each question (PluginFormcreatorAnwer) and the form (PluginFormcreatorForm)

> i need to request GET to PluginFormcreatorForm with the ID of the form to get the Question id yes > then i need to request PUT into PluginFormcreatorFormAnswer only?...

Hi Is it reproductible with GLPI 10 and version 2.13 ? Also it may be useful to check the entity if the generated ticket, the entities of the added observers...

Hi Having no feedback, and version 2.12.x reaching end of life, I close this issue. Feel free to open a new one if this still occurs with 2.13.0 or later.