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Support forum link is dead -- is there any suitable replacement?

Open aofarrel opened this issue 2 years ago • 4 comments

https://cromwell.readthedocs.io/en/stable/GettingHelp/ suggests that users get support at a forum that doesn't exist anymore. Normally when I find a dead link in docs, I just replace it in a PR, but I'm really not sure if there's anything to replace it with.

There is a new GATK forum, but from what I've seen it doesn't really take questions about non-GATK WDLs even in the Community/Other section. There is a Cromwell Slack, but Slack is not available in all countries, isn't indexed, and the workspace is on a free plan (some old messages are already unavailable), so it's not a good option for actual support. The same goes for the OpenWDL Slack - not available in all places, not indexed by search engines, continuously overwriting itself due to being on a free plan. Terra Support is only focused on Terra-specific usage of Cromwell, even though it's common to test WDLs locally before running them in Terra.

aofarrel avatar Jul 11 '22 19:07 aofarrel

I would suggest the wdl tag on Stack Overflow, which is available everywhere, permanent, and easy to search.

https://bioinformatics.stackexchange.com/questions/tagged/wdl

aednichols avatar Jul 12 '22 18:07 aednichols

Is it a sign that cromwell will also be deprecated soon? I saw bad news about droping CWL support.

antonkulaga avatar Aug 01 '22 11:08 antonkulaga

Hi Anton, for more information on the future of Cromwell in Terra please see the following article.

https://terra.bio/terras-roadmap-to-supporting-more-workflow-languages/

aednichols avatar Aug 01 '22 15:08 aednichols

Slack's changes to the free plan will leave the Cromwell and OpenWDL Slacks almost unusable pretty soon. Is there any plan to mirror their contents before the majority of the messages are hidden on September 1st of this year? Vast majority of messages there are >90 days old and both workspaces are on a free plan.

Instead of a 10,000-message limit and 5 GB of storage, we are giving full access to the past 90 days of message history and file storage, so you’ll never have to guess when your team will hit your limit. https://slack.com/blog/news/pricing-and-plan-updates

aofarrel avatar Aug 11 '22 20:08 aofarrel