Mobile menu not working

[mimmone]

Description: when Elementor Header & Footer Builder plugin is activated the off-canvas menu stops working on mobile devices.

Experienced this issue with theme "Grade 2.0" which requires the plugin. Disabling Elementor Header & Footer Builder plugin, the menu works as expected.

[sushmak02]

Hello @mimmone,

Thank you for contacting us.

Regarding the off-canvas issue you are facing, can you please share using which widget you have created the off-canvas menu? If you could provide some steps to reproduce this issue, it will be helpful. Also, a screencast of the same will help us in reproducing at our end.

Looking forward to hearing from you.

[mimmone]

Hi! Thanks for your answer.

I'm not using any widget, it's the menu included with the theme layout. The theme is "Grade2.0" with the "Grade Shipyard" demo layout. No particular steps needed to reproduce the issue, enabling the "Elementor Header & Footer Builder" plugin prevents the menu from working.

Thank you for your assistance!

[gaurav-jangam]

Hello @mimmone,

Thank you for contacting us.

I tried creating a similar scenario and tested it. Everything worked fine at our end. I have installed the theme "Grade 2.0" and set the nav menu from customize option, I have tested it on the laptop as well as mobile responsive mode it works fine even after enabling the 'Elementor Header & Footer Builder' plugin.

See the following screenshots:

1. https://d.pr/i/wK4rT0
2. https://d.pr/i/SswZsc
3. https://d.pr/i/1QKW4d
4. https://d.pr/i/93Bcn1

Waiting for a response.

[vijetaR]

Hi @mimmone As we haven't received any further updates or responses regarding this particular issue, we will be marking this thread as "resolved" due to inactivity. Please know that you are more than welcome to start a new thread if you require any additional assistance or have further questions related to our plugin or any other matter.