Don't update for ovpn1m1252 because of lack of data. But data exist!!!

[OpneMind]

Hi In my radius server, users hidden and dc after a while.

==> /var/log/openvpn/status.log <==
2022-10-30 21:43:53
ovpn1m1308,162.55.45.181:48748,836528,14630766,2022-10-30 21:43:53
ovpn1m1187,162.55.45.181:48794,499656,17999758,2022-10-30 21:43:53
ovpn1m1037,162.55.45.181:48758,236044,267236,2022-10-30 21:43:53
10.8.0.12,ovpn1m1425,162.55.45.181:48808,2022-10-30 21:45:36
10.8.0.3,ovpn1m1302,162.55.45.181:48746,2022-10-30 21:45:36
10.8.0.16,**ovpn1m445**,162.55.45.181:58906,2022-10-30 21:45:37
10.8.0.13,ovpn1m1136,162.55.45.181:48818,2022-10-30 21:45:36
10.8.0.14,user32,162.55.45.181:48830,2022-10-30 21:45:35
10.8.0.5,ovpn1m1252,162.55.45.181:48798,2022-10-30 21:45:37
GLOBAL STATS
Max bcast/mcast queue length,0
END

==> /var/log/syslog <==
Oct 30 21:45:42 MomdGE7 openvpn[3812]: Sun Oct 30 21:45:42 2022 RADIUS-PLUGIN: BACKGROUND ACCT: No accounting data was found for **ovpn1m445**,162.55.45.181:58906 in file /var/log/openvpn/status.log

How to solve this problem?

thanks