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Fingerprint on Samsung Galaxy S10 not working

Open 3L1AS opened this issue 5 years ago • 9 comments

Tried to open a database with fingerprint but it seems not to work. Anyone else seen this issue?

3L1AS avatar Mar 27 '19 21:03 3L1AS

I have not been able to get fingerprint working on Samsung S10, I used to have it working on the S8

wellsi avatar Mar 31 '19 19:03 wellsi

Same - I cant get it to work in my S10e, hiwecer it worked fine on my S7

breandax avatar Apr 09 '19 14:04 breandax

I have changed to Keepass2Android which is working. ;)

3L1AS avatar Apr 09 '19 14:04 3L1AS

I am having the same problem. I had the fingerprint feature working on my S7. Just upgraded to an S10. After installing Keepassdroid, I tried to open my DB using the password. However, as soon as I type the first character of my password, a fingerprint prompt pops up. If I hit cancel, then I can type another character, but then the prompt pops up again. If I instead try to scan my fingerprint, it clears out whatever I've typed in the password field and replaces it with a single character, which if I check the Show Password checkbox, I can see is the first character of the password I was typing.

If I go into settings and disable the fingerprint scan option, then I can type my full password and get into the DB. I've tried typing my password, re-enabling the fingerprint scan option, and then pressing the fingerprint button to get the fingerprint scanner to appear, and then scanning my fingerprint. This just clears out the entire password field. I thought maybe I had successfully paired my fingerprint with the typed password, but if I again press the fingerprint button and scan my fingerprint, nothing happens.

I've also tried leaving the fingerprint scan option enabled as I type my password, hitting cancel after every character when the fingerprint scanner pops up. Until after I've typed the last character. Then I scan my fingerprint. But all this does is replace the password field with a single character, and gives me a fingerprint error message.

I've tried deleting cache and data, uninstalling and reinstalling, multiple times, with no success.

mweimholt avatar Apr 11 '19 18:04 mweimholt

Fingerprint doesn't work on my new Galaxy S10e. It worked fine on my Galaxy S7.
Hmmm.... maybe I'll try Keepass2Android, if it works as claimed above.

mark-BEND avatar Apr 14 '19 19:04 mark-BEND

Fingerprint feature worked up to the Jan. 2019 update and hasn't worked since.

cmmarsh5 avatar Apr 26 '19 19:04 cmmarsh5

Similar problem on OnePlus 5, where the fingerprint sensor is built into home button. Prior to January update, it was working flawlessly, but now it does not work at all and minimises the application instead.

karpilin avatar Jun 12 '19 08:06 karpilin

Also having this issue on S10+ Curious if there is a status update on this request or not. Is there something I can help with ?

rmedernach avatar Oct 09 '19 12:10 rmedernach

The problem of recognizing fingerprints with new devices comes from the API used which is now obsolete. I took some time to understand the operation but it is necessary to migrate to AndroidX and use the biometric API which can not be used directly with a listener on an editText. I created this code on my application but there are now people who can not save their fingerprint in the Keystore. There are always devices that do not work because there are many different technology.

J-Jamet avatar Oct 09 '19 20:10 J-Jamet