Buzz when recording Chrome and Spotify

[oberzs]

When I try adding an audio source for Chrome or Spotify in the new 2.0.0-beta, one of the audio channels is constantly filled with a buzzing noise, for example, Chrome (see left audio channel for the "Chrome" source):

When I disable that audio channel to test if the other channel is clean, any sound made is accompanied with a small buzz/crackling on top (see this footage from a YouTube video on Chrome):

https://user-images.githubusercontent.com/21190080/130961203-9fc38238-6675-46e9-a615-a4af5c173bf3.mov

My current configuration for the source is as follows (but I have tried different configurations with no luck):

Thanks for the awesome plugin!

[bozbez]

Could you check that this is still happening (and post logs if it does) with this version: win-capture-audio-2.0.0-format-test-setup.zip

[oberzs]

uninstalled old, installed this one, recreated sources (did not check the new option). It is still happening, nothing has changed. here is the log: 2021-08-26 21-22-57.txt

[oberzs]

also, if it is important, it was 1 Chrome window with multiple tabs (only one with sound tho)

[bozbez]

v2.0.0-beta.2 might help with the buzzing/crackling, but probably not with the channel issue.

[oberzs]

unfortunately, that fixed none of the issues. here is a log from the test session: 2021-09-02 19-40-51.txt

[BuyMyMojo]

unfortunately, that fixed none of the issues. here is a log from the test session: 2021-09-02 19-40-51.txt

Could the issue be this line? [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded

[BuyMyMojo]

Also unrelated, you seem to have Nvidia Josie canceling on your mic without having the required thing installed to use it [noise suppress: 'Noise Suppression'] NVAFX redist is not installed

Grab the audio SDK installer here

[oberzs]

will install both and report back. thanks!

[oberzs]

can confirm that even after installing these 2 and them being loaded (checked the logs), unfortunately, the issue still persists

[VaughanDaviesTTV]

I'm going to try downloading the CoreAudio ACC to be safe, but I have the same issue, what I've noticed is that this sound bug only happens on the stream, but when I check my recorded footage, there's no audio bug. My recording encoder is the same as my stream encoder, so maybe the issue lies there?

[Kuumba123]

welp I was about to make my own report but from what I can tell Im not the only one running into this bug , And I seem to run into same thing with other apps aside chrome

[bozbez]

It's that time of the month where I hope that the latest release magically fixes this... v2.2.0-beta

[AikoSeven]

well for me disabling the audio enhancement under signal enhancement of advance sound properties does the trick, but the volume afterwards is super effected that the volume is lower and probably disable the EQ of my THX spatial audio or other enhancement to audio, so probably just lowers the buzzing volume instead of actually fixing it. Hope this helps something to figuring out the issue .

[Uronic]

I have the same issue as well. Like him I need to disable audio enhancements (disabling THX) to fix it.

well for me disabling the audio enhancement under signal enhancement of advance sound properties does the trick, but the volume afterwards is super effected that the volume is lower and probably disable the EQ of my THX spatial audio or other enhancement to audio, so probably just lowers the buzzing volume instead of actually fixing it. Hope this helps something to figuring out the issue .