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EA Client problems

Open Jazzyboy1 opened this issue 2 years ago • 16 comments

Describe the bug

With Bottles installed as a flatpak, EA Client installed via 'EA Launcher' installer shows a blank view on launch. Can't do anything in the client due to blank view so client is useless.

Steps to reproduce

  • Install Bottles as a flatpak.
  • Create a new Gaming bottle.
  • Run the EA Launcher installer in the new bottle.
  • Click Let's Go on the EA installer window that shows (twice).
  • Observe that EA client view is completely blank (black) as shown in Figure 1.
  • On trying to close the client, I get an error notification 'wine64-preloader quit unexpectedly'

System Specs

  • OS: Fedora Linux Workstation (36)
  • DE: GNOME 42.1
  • Windowing system: Wayland
  • GPU: AMD RX 6600 XT
  • CPU: AMD Ryzen 7 3700X

Health Check

Display:
    X.org: true
    X.org (port): :99.0
    Wayland: true
Graphics:
    vendors:
        amd:
            vendor: amd
            envs:
                DRI_PRIME: '1'
            icd: /usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/radeon_icd.x86_64.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/radeon_icd.i686.json
    prime:
        integrated: null
        discrete: null
Kernel:
    Type: Linux
    Version: 5.17.11-300.fc36.x86_64
Distro:
    Name: GNOME
    Version: '"42 (Flatpak runtime)"'
Disk:
    Total: 16819298304
    Free: 16819142656
RAM:
    MemTotal: 31.3GiB
    MemAvailable: 25.8GiB
Tools:
    cabextract: true
    p7zip: true
    patool: true
    glibc_min: '2.33'
Bottles_envs: null

Images

Figure 1: The blank view when the EA Client is launched. Screenshot from 2022-05-30 01-29-38

Additional Notes

  • When hovering over the EA Client window, I can see that some elements are interactive, e.g. my cursor changes to a typing cursor when I hover in certain parts (probably the fields where I would normally login). So the elements exist, but just aren't visible.
  • Also tested under GNOME on Xorg to rule out a Wayland-specific bug. Same issue occurred.

Jazzyboy1 avatar May 30 '22 00:05 Jazzyboy1