[Bug]: Error installing Wwise via a launcher from within bottles

[nazaradeh]

Describe the bug

I installed the AudioKinetic Launcher via Bottles, and from within that launcher I tried to install Wwise. I got the following error:

Installation failed. Error installing prerequisites:
"Error: [1488:0627/215229.437:ERROR:network_change_notifier_win.cc(143)]
WSALookupServiceBegin failed with: 0
[1720:0627/215230.283:ERROR:network_change_notifier_win.cc(143)]
WSALookupServiceBegin failed with: 0"

It also gives the following log file: WwiseLauncher.2023-6-28.23-42-42-533.log

Here is an image of the error. Please ignore the popup error message, I was trying to view the log file from within the launcher by clicking "Open Log". I found the log manually inside the directory, which I linked above.

Other people testing this out on Linux received the exact same errors. Running it on Proton via Steam also says "Error installing prerequisites" but with a slightly different reasoning. Tested on OpenSUSE Leap and OpenSUSE Tumbleweed.

Other people who helped troubleshoot found that the launcher is running in Crossover and it might be an electron app. There are wine files in the contents. Here are some screenshots by them:

Getting this program to work will be a big step for video game development on Linux. Wwise is the de facto standard for audio engines used in both indie and AAA game development. If I cannot get this to work, then I cannot do game audio work on Linux. This is the only piece of work software that is causing an issue.

Thank you for looking into this.

To Reproduce

1. Install the Audiokinetic launcher (also called the Wwise launcher) via bottles. You can download the installer from https://www.audiokinetic.com/en/download/
2. Run the Audiokinetic launcher
3. Login to an Audiokinetic account (it's free to make an account and to download the software)
4. On the left side of the launcher, click "Wwise"
5. Select any version of Wwise and click install. (There's also an option for an offline installer, but that yields identical results)
6. Select any combination of packages to install with Wwise (regardless of what packages and plugins you choose to install, it yields identical results with the same error message)
7. Click install, and right at the start of the install, it will fail and give you the error message.

Package

Flatpak from Flathub

Distribution

OpenSUSE Leap 15.5, OpenSUSE Tumbleweed

Debugging Information

Official Package: true
Version: '51.6'
DE/WM: /usr/share/xsessions/default
Display:
    X.org: true
    X.org (port): :0
    Wayland: false
Graphics:
    vendors:
        nvidia:
            vendor: nvidia
            envs:
                __NV_PRIME_RENDER_OFFLOAD: '1'
                __GLX_VENDOR_LIBRARY_NAME: nvidia
                __VK_LAYER_NV_optimus: NVIDIA_only
            icd: /usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/nvidia_icd.json:/usr/lib/i386-linux-gnu/GL/vulkan/icd.d/nvidia_icd.json
            nvngx_path: /usr/lib/x86_64-linux-gnu/GL/nvidia-535-54-03/extra/nvidia/wine
    prime:
        integrated: null
        discrete: null
Kernel:
    Type: Linux
    Version: 5.14.21-150500.53-default
Disk:
    Total: 16796663808
    Free: 16796499968
RAM:
    MemTotal: 31.3GiB
    MemAvailable: 28.1GiB
Bottles_envs: null

Troubleshooting Logs

No response

Additional context

No response

[thelabcat]

I'm currently trying to install Wwise, but getting a quite different error. Did you ever get this to work?

[nazaradeh]

I'm currently trying to install Wwise, but getting a quite different error. Did you ever get this to work?

@thelabcat I never did, unfortunately. Seems impossible at the time. What was your error?

[thelabcat]

I'm currently trying to install Wwise, but getting a quite different error. Did you ever get this to work?

@thelabcat I never did, unfortunately. Seems impossible at the time. What was your error?

It tries to run a temporary link called "runAsAdmin.lnk" and fails.