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[Bug]: Unable to launch Heartstone

Open panicomtesse opened this issue 1 year ago • 0 comments

Describe the bug

Bottles won't launch Hearthstone, gives me this error message:

Failed to initialize graphics.
Make sure you have DirectX 11 installed, have up to date
drivers for your graphics card and have not disabled
3D acceleration in display settings.
InitializeEngineGraphics failed

Error message System info

I tried fiddling with settings, installing different runners. Neither works. It works on Lutris, but for some reason the framerate is very low, like 12 fps, everything lags. It wasn't like that before, so I decided to try Bottles.

To Reproduce

  1. Install Battle.net via Bottles
  2. Log in into it after install
  3. Install Hearthstone
  4. It won't run

Package

Flatpak from Flathub

Distribution

Ubuntu 22.04.1

Troubleshooting Logs

Version: 2022.10.14.1
Display:
    X.org: true
    X.org (port): :99.0
    Wayland: false
Graphics:
    vendors:
        nvidia:
            vendor: nvidia
            envs:
                __NV_PRIME_RENDER_OFFLOAD: '1'
                __GLX_VENDOR_LIBRARY_NAME: nvidia
                __VK_LAYER_NV_optimus: NVIDIA_only
            icd: /usr/lib/x86_64-linux-gnu/GL/vulkan/icd.d/nvidia_icd.json
    prime:
        integrated: null
        discrete: null
Kernel:
    Type: Linux
    Version: 5.15.0-52-generic
Distro:
    Name: GNOME
    Version: '43'
Disk:
    Total: 16789524480
    Free: 16789372928
RAM:
    MemTotal: "33,6\_GB"
    MemAvailable: "30,3\_GB"
Bottles_envs: null

Display Protocol

X11

Display Backend used by Bottles

X11

Additional context

No response

panicomtesse avatar Oct 28 '22 16:10 panicomtesse