[Bug]: Battle.net installer error BLZBNTBTS0000005C

[khinbaptista]

Describe the bug

When installing Battle.net using the provided installer, error BLZBNTBTS0000005C occurs:

We're having trouble launching the Battle.net Update Agent. Please wait one minute and try again. If it happens again, try restarting your computer or reinstalling Battle.net.

After I close the installer, running the program does nothing.

To Reproduce

Create a new bottle and try installing Battle.net.

Package

Flatpak from Flathub

Bottles - Run Windows software

          ID: com.usebottles.bottles
         Ref: app/com.usebottles.bottles/x86_64/stable
        Arch: x86_64
      Branch: stable
     Version: 2022.8.28-brescia-2
     License: GPL-3.0-only
      Origin: flathub
  Collection: org.flathub.Stable
Installation: user
   Installed: 472.9 MB
     Runtime: org.gnome.Platform/x86_64/42
         Sdk: org.gnome.Sdk/x86_64/42

      Commit: 22e33de6cd475ac3ccf967e81cb1629b3f62bf1d97706add13973bdfd73873e1
      Parent: 497b0cdbc7165972f66a9a43f5972f12b1e983ebae0ba7cc594dc34a54e09bf2
     Subject: Set GST_PLUGIN_SYSTEM_PATH environment variable (741f40af)
        Date: 2022-09-04 07:52:32 +0000

Distribution

Pop!_OS 22.04

Troubleshooting Logs

Output from a clean bottle where I installed Battle.net and then tried running the program: bottles-battlenet-output.txt

Display Protocol

X11

Display Backend used by Bottles

X11

Additional context

The issue is probably related to this reddit thread, regarding a recent Battle.net update which caused several problems not just for Wine but also some Windows users.

System info:

[System]
OS:              Pop!_OS 22.04 jammy
Arch:            x86_64
Kernel:          5.19.0-76051900-generic
Desktop:         pop:GNOME
Display Server:  x11

[CPU]
Vendor:          AuthenticAMD
Model:           AMD Ryzen 7 3800XT 8-Core Processor
Physical cores:  8
Logical cores:   16

[Memory]
RAM:             15.6 GB
Swap:            4.0 GB

[Graphics]
Vendor:          AMD
OpenGL Renderer: AMD Radeon RX 5600 XT (navi10, LLVM 14.0.6, DRM 3.47, 5.19.0-76051900-generic)
OpenGL Version:  4.6 (Compatibility Profile) Mesa 22.1.7 - kisak-mesa PPA
OpenGL Core:     4.6 (Core Profile) Mesa 22.1.7 - kisak-mesa PPA
OpenGL ES:       OpenGL ES 3.2 Mesa 22.1.7 - kisak-mesa PPA
Vulkan:          Supported