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Adding extra intercom webhook topics causes infinite loops

Open ptrckbp opened this issue 2 years ago • 0 comments

Not sure which topics cause the issue, (I selected them all).

Since we are not checking the topic, other webhooks are triggering the bot to respond to itself causing endless conversations.

The workaround is to only add the two required topics. The solution is to whitelist the topics in the integration code.

ptrckbp avatar Jun 29 '23 18:06 ptrckbp