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Forum email sent to Pending users

Open levycarneiro opened this issue 3 years ago • 2 comments

Hello!

Our site used BuddyBoss plugin/theme and also uses BGES.

Users on the site receive a weekly email update about Forums.

The issue is that the site is sending these updates to Pending users as well: users who have not clicked the activation email from Wordpress. Even not subscribing to any forum :o

The result is that the site is sending email to emails that bounce, as most Pending users are simply spammy accounts created on the site. Even having a Captcha in our Register page, we still have such fake accounts being created.

Is there a way for BGES to only send emails to Activated users? (users who have clicked on the activation email from Wordpress)

Thanks!

Steps to duplicate the issue:

  1. Create an account on site.
  2. Don't click the activation email.
  3. After some hours/days, the site will add your email in the list for sending Forum weekly updates. (even you not subscribing to any forum!)

levycarneiro avatar Apr 10 '21 16:04 levycarneiro

BPGES sends emails to users in a group. You must be using a plugin that auto-adds new (pending) user accounts to a group. I suggest you fix the problem there: don't add users to the group until they're activated.

boonebgorges avatar Apr 10 '21 18:04 boonebgorges

Good lead. Checking this and will report findings here soon.

levycarneiro avatar Apr 16 '21 13:04 levycarneiro