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PingViewer 2.6.0 cannot replay logs on macOS

Open ES-Alexander opened this issue 4 months ago • 0 comments

Summary

Version: 2.6.0

Operating System: Mac (Sequoia 15.4.1)

What is happening: PingViewer fails to open the file dialog when attempting to load a log file for replay.

How to reproduce it:

  1. Open PingViewer
  2. Initiate a Ping360 connection
  3. Enable replay mode in the Display settings
  4. Click the REPLAY DATA button to try to load a log file to replay
  5. Nothing happens

I suspect it's using an outdated API, and/or is being denied file system access that it hasn't requested.

Additional information

https://github.com/user-attachments/assets/a8aeb691-bb0c-4d2c-a7f6-06a03494949a

20250806-161655834.txt

I haven't yet checked whether the problem is unique to 2.6.0, or is a broader issue with macOS at the moment. My previous Intel-based Mac at least used to be able to replay logs, but it's possible the increased security of the M series chips has changed the requirements and functionality.

ES-Alexander avatar Aug 06 '25 08:08 ES-Alexander