woocommerce order goto to cancelled state if payment doesn't confirmed fast

[shivaenigma]

• The default max time in woocommerce for Pending Payment state is 1 hour
• If payment doesn't confirm by then the Order status goes to Cancelled
• On confirmation of payment the Order will goto Processing

So the order status will unnecessary goto to Cancelled state which will cause customer confusion. Please verify this behavior and then we can later think how to deal with this

[anktd]

I will check this behavior and update

[anktd]

I have confirmed this behavior. It is getting cancelled after 1 hr and on payment confirmation, it order status is going into processing. Here are Order details for such an order:

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The setting responsible for changing status after 60 mins is found under WooCommerce > Settings > Products > Inventory > Hold stock

[shivaenigma]

It is maybe a good idea to change order status to On Hold when we received first unconfirmed payment.

With multiple payments it would be difficult to complete everything in one hour