Number of addresses must be between 1 and 30000

[senawebb]

I am using Blockchain.com Receive Payments API V2 with my xPub to receive payments from customers.

My wallets balances no longer shows in my account. I am unable to generate new receive addresses for the existing wallets unless i archive them and create a new wallet. From settings (https://login.blockchain.com/en/#/settings/addresses/btc), I see the error message: {here is an issue with the wallet and this page may have limited functionality, such as balances not showing. Message: Number of addresses must be between 1 and 30000. Is 30122}.

The issue is It appears i have hit my blockchain wallet threshold (maximum number of bitcoin addresses) of 30,000 addresses. This limit I never previously knew about until i experienced it for the first time.

When I realised it for the first time, the trick i started using is to always keep an additional (secondary) wallet with few addresses (about 100 - 500 used addresses) whiles i use the main (primary) wallet should in case I hit my overall blockchain bitcoin wallet addresses limit of the 30000. In case i hit my limit all i needed to do is to archive the secondary wallet to free up addresses space so I can get my funds from the primary one since there will still be a number of free space left after archiving the secondary wallet (about 100 - 500 used addresses). When am done recovering my funds, I archive that primary one and create a new wallet and make the new wallet a primary one and then I unarchive the secondary one (about 100 - 500 used addresses). However I made a mistake one day and I forgot to unarchive the secondary wallet (about 100 - 500 used addresses) after I recovered my funds and kept using the new primary one I had created without the secondary wallet unarchived and since then i have never been able to recover from this. I still have quite some amount of bitcoins still held up in this account waiting for a solution.

I contacted Blockchain.com support center (via tickets) multiple times and i never got a working solution after waiting for a response sometimes 2 months or more from them.

Can anyone be of help?