YAAI Popup issue

[shanavazea]

Hi,

I have installed YAAI 3.6 community edition with Sugar CRM community edition 6.5 and Elastix PBX. I am able to make click-to-dial calls. But there are no pop ups coming for inbound or outbound calls. I am using firefox browser. I tried to debug using "Inspect element". Under network - response, tab, I am getting some notifications about the incoming call and I can see information like incoming callerid etc there. I think the information is reaching the browser, but the pop up is not coming. I feel I am very close to getting popup, but not able to find out. Can someone help me please.

Following is text I copied from the Response :

[{"id":"23","asterisk_id":"1468460805.29","state":"Hangup","is_hangup":true,"call_record_id":"d50db9ec-4964-11e6-b768-f8db88ff3301","phone_number":"9197412345","timestamp_call":"2016-07-14 01:46:50","title":"9197412345 - Hangup","beans":[],"call_type":"Incoming call","direction":"Inbound","duration":"0.4","mod_strings":{"ASTERISKLBL_COMING_IN":"Incoming call","ASTERISKLBL_GOING_OUT":"Outgoing call","ASTERISKLBL_DENY":"Decline","ASTERISKLBL_OPEN_CONTACT":"Open Contact","ASTERISKLBL_OPEN_MEMO":"Open Memo","ASTERISKLBL_PHONE":"Phone","ASTERISKLBL_NAME":"Name","ASTERISKLBL_COMPANY":"Account","REQUESTED":"Requested","PROCEEDING":"Proceeding","RINGBACK":"Waiting for Answer","INCOMING":"Incoming","RINGING":"Ringing","CONNECTED":"Connected","DIAL":"Ringing","HANGUP":"Hangup","ASTERISKLBL_DURATION":"Duration","ASTERISKLBL_SELECTCONTACT":"Select Contact","ASTERISKLBL_SELECTACCOUNT":"Select Account","ASTERISKLBL_MULTIPLE_MATCHES":"Multiple Matches","ASTERISKLBL_CALLERID":"CallerID","CALL_AUTOMATIC_RECORD":"** Automatic record **","CALL_IN_LIMBO":"In Limbo","CALL_STATUS_HELD":"Held","CALL_STATUS_MISSED":"Missed","CALL_NAME_CALL":"CALL","CALL_NAME_MISSED":"Missed Call","CALL_DESCRIPTION_CALLER_ID":"Caller ID","CALL_DESCRIPTION_MISSED":"Missed/failed call","CALL_DESCRIPTION_PHONE_NUMBER":"Phone","CREATE":"Create","RELATE_TO":"Relate","BLOCK":"Block","SAVE":"Save Memo","ASTERISKLBL_USER_EXT":"User Ext","ASTERISKLBL_INBOUND_EXT":"Inbound Ext","RELATE_TO_CONTACT":"Relate to Contact","RELATE_TO_LEAD":"Relate to Lead","RELATE_TO_ACCOUNT":"Relate to Account","CREATE_NEW_ACCOUNT":"Create New Account","CREATE_NEW_LEAD":"Create New Lead","CREATE_NEW_CONTACT":"Create New Contact","BLOCK_NUMBER":"Block Number"}}]

Thanks in advance, Shanavaz.