Bitwarden app not showing when second display is turning off

[3579km]

Describe the Bug

Bitwarden app is not showing when second display is turning off

Steps To Reproduce

1. Connect second display monitor to PC
2. Run Bitwarden app
3. Move Bitwarden app to the second screen
4. Disconnect second display monitor from PC
5. Reboot PC
6. Run Bitwarden app

Expected Result

After rebooting PC and running Bitwarden app should running normally

Actual Result

After rebooting PC and start Bitwarden, the app is running in background mode (available in Task manager), but not showing its interface. Possibly app expecting second display which now is disconnected from computer

Screenshots or Videos

Environment

• Operating system: Windows 10 version 20H2 (OS build 19042.746)
• Bitwarden Build Version: 1.24.6
• 2 display screens

Additional Context

[mctehlers]

Starting having this today. But I can't get it to show on either displays anymore. App is running but no window.

[Shtoomik]

Same here - Bitwarden application window was not displaying on any screen, while running in the taskmanager and the icon was visible in the taskbar. Removing (backing up) the config folder in AppData/Roaming made the app work again as expected.

[eliykat]

This may be related to how we save the Electron window position. There should be some way of checking whether the saved position is out of bounds and adjusting accordingly.

[stefan-isele]

The C:\Users<USER>\AppData\Roaming\Bitwarden\data.json contains a property 'mainwindowSize'. When my bitwarden app was not visible, mainwindowSize.displayBounds.x and mainwindowSize.displayBounds.y where both 0. You need to close bitwarden before making any changes in data.json as the app overwrites values when its closed. I changed both x and y to 256, restarted and the window was visible again. However, currently my displaybounds have negative values, but the app is fine...

[GameBurrow]

I have a laptop + multi monitor setup, and after disconneting my monitors and restarting the computer, had the same issue - bitwarden did not detect that it's trying to appear out of current monitor).

mainwindowSize.displayBounds.x in C:\Users<USER>\AppData\Roaming\Bitwarden\data.json was something negatice - changing that to 0 fixes the issue.

[pstarliu]

Having similar issue, probably due to laptop + multiple monitors layouts(landscape + portrait), and change the negative y value fixed it.

[ynaamad]

This fixed it for me as well. Nice find! The specific change in the C:\Users\<USER>\AppData\Roaming\Bitwarden\data.json file was setting global.window.x and global.window.y both from -32768 to 0.

[marcotielen]

same issue here. data.json workaround works, but this could use some fixing.

[lsteger1983]

Had this bug several times already, REALLY annoying. Always had to set "x": 0 or "y": 0 in data.json under global window, restart Bitwarden app and then it reappeard on the main monitor again.

Please fix it soon, thanks.

[piotrlis98]

Still an issue.

[stocktaylor]

Just had this happen to me today as well, so still a current issue

[UUSim]

Happened here also. The setting is now named global_desktopSettings_window.

[cloudrootab]

Had this happen to me today. 2024.7.0. It happens quite often. However, this was the first time that I couldn't move it to the main screen with Win+Arrowkey

Faulty/buggy %appdata%\Bitwarden\data.json "global_desktopSettings_window": { "width": 2748, "height": 1430, "isMaximized": false, "displayBounds": { "x": 0, "y": 0, "width": 5120, "height": 1440 }, "zoomFactor": 1, "x": 6814, "y": 0 },

It worked again after setting "zoomFactor": 1, "x": 0, "y": 0 },