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Doesn't prompt to save suggested password following password reset

Open runcible-spoon opened this issue 10 months ago • 14 comments

Steps To Reproduce

  1. Enter a website's "Reset Password" page.
  2. Select the New Password field. Bitwarden prompts to fill with generated suggestion.
  3. Fill field with suggestion.
  4. Repeat for "Repeat Password"
  5. Click "Reset Password"

Expected Result

  1. Enter a "Reset Password" page.
  2. Select the New Password field. Bitwarden prompts me to fill with generated suggestion.
  3. Fill field with suggestion.
  4. Repeat for "Repeat Password"
  5. Click "Reset Password"
  6. Success page loads. Bitwarden asks whether I would like to save updated password for this site.

Actual Result

Success page loads. Bitwarden does not ask whether I would like to save updated password for this site. Password is not copied to clipboard and is lost, I have to reset password again.

Screenshots or Videos

No response

Additional Context

No response

Operating System

macOS

Operating System Version

Sequoia 15.3

Web Browser

Firefox

Browser Version

134.0.2 (aarch64)

Build Version

Version: 2024.12.4

Issue Tracking Info

  • [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

runcible-spoon avatar Feb 05 '25 00:02 runcible-spoon

Thank you for reporting this issue! We've added this to our internal tracking system. ID: PM-17975

bitwarden-bot avatar Feb 05 '25 00:02 bitwarden-bot

Password is not copied to clipboard and is lost, I have to reset password again.

No, it's not lost. Go to the password generator's history - the password should be in that list.

pamperer562580892423 avatar Feb 05 '25 02:02 pamperer562580892423

The issue also happens on initial sign up when there is no username field -- this just happened to me on a patient portal site with a pre-populated, readonly email address field.

Thanks!

JMPZ11 avatar Feb 07 '25 04:02 JMPZ11

@pamperer562580892423 Did not know about this--thank you!

runcible-spoon avatar Feb 07 '25 04:02 runcible-spoon

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

daniellbw avatar Feb 07 '25 14:02 daniellbw

Having this issue too! MacOS Sequoia 15.2.

Edit: just found out about the password history, although it's not very intuitive

Ferne-Kotlyar avatar Feb 10 '25 19:02 Ferne-Kotlyar

I just had this happen to me as well. The generated password was not added to history either.

I wish it was on a public website, so I could include the URL and form data.

jratcliffe avatar Feb 24 '25 23:02 jratcliffe

The generated password was not added to history either.

Did you look for it in the (general) generator of the browser extension? As the suggested password is produced by the browser extension - and the generator history is app-specific - the generated password should be only there in the browser extensions generator history.

pamperer562580892423 avatar Feb 25 '25 00:02 pamperer562580892423

Did you look for it in the (general) generator of the browser extension?

I'm only using the Chrome extension, in this case. The BBA/website generator history is empty (except for the one I generated by opening it now.)

jratcliffe avatar Feb 26 '25 21:02 jratcliffe

Same issue - changing passwords does not reliably display the "Update" dialog in Firefox. Have not checked in Chrome.

Also sometimes I've seen where the Update dialog thinks I'm updating a password when I'm not, but I haven't quite figured out STR for that yet.

One more tricky workflow that doesn't work well is when the website wants the current password IN ADDITION TO creating a new password. I honestly don't know why they do this, especially when it's not required if you use their "forgot password" link on the login page.

thedoc31 avatar Mar 22 '25 15:03 thedoc31

this is a major failing with bitwarden. If I use the password generator I do not get prompted to update my password and then have to go hunting for the password and I hope I get the right one as each page with a password filed on it generates a password.

The only way around this is to open the browser app in its own window, manually generate a password, copy the password down, change the password on the site and then update the password in my store manually.

Bitwarden has done this this for as long as I have used it, LastPass had this feature and it always worked (unlike their security 😄 )

anyway this post is for feedback, not criticism

Thanks

shoulders avatar Apr 27 '25 09:04 shoulders

@shoulders I think then you can't use Bitwarden that long, as the inline autofill generator was only introduced a few months ago:

Image

(--> Release Notes 2024.11.0)

And I guess, maybe already with the next releases, there will be some improvements to that: https://github.com/bitwarden/clients/pull/14110

pamperer562580892423 avatar Apr 27 '25 10:04 pamperer562580892423

Same issue changing the password on x.com (Chrome on Mac OS). I didn't know about the Generator history, so I reset the password again. The Generator history is not a good substitute to properly updating the password, especially since the auto-fill has no way to copy the generated password to the clipboard: and X.com doesn't offer a "view password" button, I had to blindly trust Bitwarden on this one (and failed).

dragos avatar May 12 '25 09:05 dragos

I'm also having this issue. macOS sequoia 15.5. Latest version of Chrome. I need to resort to the generator history and manually saving it back to Bitwarden. Keen to see a fix!

lemerv avatar Jun 15 '25 23:06 lemerv

This also happened to me on multiple websites. It would already help if it would ask to save the password right after generating. As it stands, it's not useful to provide this function at all.

DavidOrtmann avatar Sep 07 '25 14:09 DavidOrtmann