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copay wallet empty

Open Ladoie opened this issue 4 years ago • 8 comments

Hi, dont know if this is right place to post but ill still try.

couple years ago 2-3 years ago I bought BTC and stored it to copay app on my iPhone. since than I did not used copay app. today I restored my wallet on my iPhone with 12 words, and the restored wallet showed balance 0. I cant find any history of my transactions and cant figure out where my BTC went.

copay version is 11.0.4

I hope to find an answer and solution to get my bitcoins back.

thank you Ladoie

Ladoie avatar Dec 04 '20 04:12 Ladoie

Hi. can you provide an address of the wallet so we can check it out?

On Fri, Dec 4, 2020, 01:03 Ladoie [email protected] wrote:

Hi, dont know if this is right place to post but ill still try.

couple years ago 2-3 years ago I bought BTC and stored it to copay app on my iPhone. since than I did not used copay app. today I restored my wallet on my iPhone with 12 words, and the restored wallet showed balance 0. I cant find any history of my transactions and cant figure out where my BTC went.

copay version is 11.0.4

I hope to find an answer and solution to get my bitcoins back.

thank you Ladoie

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matiu avatar Dec 04 '20 12:12 matiu

14WTDgjnDVfcysdDFNMZeC9roGnqV6GuaG

Ladoie avatar Dec 04 '20 13:12 Ladoie

Hi, there is no transaction registered on the blockchain for that address o any other address of that wallet, are you sure you are using the right backup?

matiu avatar Dec 04 '20 13:12 matiu

Same problem

travisb27 avatar Dec 17 '20 03:12 travisb27

I have never created two wallets. attached is screen from coinbase transfer. Screen Shot 2020-12-17 at 12 13 54 AM

Ladoie avatar Dec 17 '20 05:12 Ladoie

Same happened to me. Had it on copay for 2 years, now I've bought a new phone and I tried to import it on copay in the new phone by using the 12 word key. After that my account got reset to 0 and a transaction was issued taking all my BTC. Please help!!

ariazevedopt avatar Dec 18 '20 21:12 ariazevedopt

im on the same spot, i wrote to bitpay to see if they help me,

rrlower avatar Jan 12 '21 18:01 rrlower