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Live app:Not able to restore wallet.

Open cakesoft-swati opened this issue 3 years ago • 2 comments

  • One of our user is having problem with his wallet hexa 2.0. He stored some sats in his checking account with the recovery key generated. Now he wanted to send there some more, but that never arrived, so he installed it on another device, but he could not restore it. The spin turns and turns but never anything shows up to enter that key. Then he uninstall hexa with the checking account and now he can´t restore that as well. IMG_20220621_192124_894__01 IMG_20220621_192118_258__01

cakesoft-swati avatar Jun 21 '22 13:06 cakesoft-swati

  • Verified this issue on dev app v2.0.80(490)
  • Unable to reproduce this issue.

cakesoft-swati avatar Jul 22 '22 11:07 cakesoft-swati

@ASN-BitHyve to test

ASN-BitHyve avatar Aug 21 '22 18:08 ASN-BitHyve