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Bug: App stops responding after laptop sleep mode

Open LeoNiemi opened this issue 4 years ago • 18 comments
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eQMac fails to respond after laptop is closed and enters hibernation. App icon is visible in the status bar but cursor turns into a spinning pinwheel. App also does not show up in Task Manager and needs to be closed via Activity Monitor and restarted.

Setup information:

Audio device used for playback: Scarlett 2i2 USB Audio transmission interface: USB macOS Version: 10.15.1 eqMac Version 0.3.7 eqMac UI Version 1.2.2 Driver version 1.2

LeoNiemi avatar Jan 03 '21 08:01 LeoNiemi

same issue with macOS 11.1 on mba M1 (eqMac 0.3.7) and it doesn't keep the latest selected output device, always back to integrated mba speakers

cqst avatar Jan 04 '21 14:01 cqst

I have the exact same issue on Mac Version: 10.15.7. eqMac Version 0.3.7 eqMac UI Version 1.2.2 Driver version 1.2

chris-edwards-pub avatar Jan 04 '21 16:01 chris-edwards-pub

Also have this issue.

macOS Version: 10.15.7 eqMac Version 0.3.7 eqMac UI Version 1.2.2

TheBananaCam avatar Jan 13 '21 18:01 TheBananaCam

Same issue with M1 Macbook Air

macOS Version: 11.1 eqMac Version 0.3.7 eqMac UI Version 1.2.2

nintendork07 avatar Feb 01 '21 07:02 nintendork07

Same, also with a Scarlet sound interface (solo 3rd gen).

macOs: 10.14.6 eqMac: 0.3.7 eqMac UI: 1.2.2 Driver: 1.2

mr-mmmmore avatar Feb 09 '21 07:02 mr-mmmmore

MacOs 11.2/M1 - after hibernate eqMac is gone entirely and needs to be restartet; also output settings are reset (this might be an issues of BigSur/M1 which is terrible faulty overall

FraSa67 avatar Feb 09 '21 07:02 FraSa67

Thanks for being patient with me. I have just released v1.0.0. You can download it here: https://github.com/bitgapp/eqMac/releases/tag/v1.0.0 Or from the website: https://eqmac.app Could you please let me know if this issue is still present. Thanks again.

Roman

nodeful avatar Jun 25 '21 13:06 nodeful

Hi @nodeful

This issue is still occurring for me with the latest. macOs: 10.15.7 eqMac: 1.1.0 eqMac UI: 1.5.7 Driver: 1.2.3

Update 20 July : I resumed my macbook this morning and it was there working fine. Looks like it happens occasionally or for some reason, I'll see if I can replicate issue.

Update 16 Aug: Installed the latest update and it is a lot more stable now. It doesn't hang/crash when macbook wakes up from sleep. UI : 2.0.0 App: 1.2.0 Driver: 1.2.3

perryloh avatar Jul 19 '21 05:07 perryloh

Issue persist, unfortunately:

Mac: Intel macOS: 10.14.6 eqMac: 1.1.0 eqMac UI: 1.6.3 Driver: 1.2.3

No such crashes with the older pre-v.1.0 beta version.

LeeBinder avatar Aug 01 '21 06:08 LeeBinder

Any way we can help in providing more debug data? :)

gitnik avatar Sep 03 '21 15:09 gitnik

No longer happening to me with the following versions

Mac: M1 macOS: 11.4 eqMac: 1.2.0 eqMac UI: 2.1.1 (Remote) Driver: 1.2.3

gitnik avatar Sep 14 '21 11:09 gitnik

Sorry, still happening

gitnik avatar Sep 21 '21 08:09 gitnik

Just letting you know that this problem has stopped appearing at some point during the Fall 2021. Running OSX 11.3.1, app version 1.3.1. Huge thanks for the creator!

LeoNiemi avatar Nov 19 '21 12:11 LeoNiemi

Hi there, the issue still exists and is very consistent. Every time my mac goes to sleep it completely freezes and has to be closed through activity monitor. macOS Monterey 12.4 MacBook Air M1 2020

eparisis avatar Jun 30 '22 11:06 eparisis

Issue is very consistent for me as well. 12.4 M1 Pro. Let me know if I can help, thanks!

fdenofa avatar Jul 25 '22 14:07 fdenofa

This is happening to me, every time my laptop wakes from sleep. macOS Monterey 12.4 M1 Max App: v1.5.1 Driver: v2.1.0 UI: v4.0.3

Pretty surprising this ticket has been open for 1.5 years. The bug makes the app mostly unusable. Hope to see a fix soon! I have not purchased the Pro yet as I have only started using this for 1 week.

justinfx avatar Aug 04 '22 20:08 justinfx

This is happening to me, every time my laptop wakes from sleep. macOS Monterey 12.4 M1 Max App: v1.5.1 Driver: v2.1.0 UI: v4.0.3

Pretty surprising this ticket has been open for 1.5 years. The bug makes the app mostly unusable. Hope to see a fix soon! I have not purchased the Pro yet as I have only started using this for 1 week.

This has been happening less and less for me for some reason? As suggested above, when it does happen, you can open Activity Monitor to kill it manually and then reopen. It's annoying but maybe better than it not working? MAYBE?

fdenofa avatar Aug 04 '22 20:08 fdenofa

when it does happen, you can open Activity Monitor to kill it manually and then reopen. It's annoying but maybe better than it not working? MAYBE?

Like I said I have only been using it a week so I cant gauge any long term behaviour. But it happens every time I sleep the laptop. And its not just that I have to kill and restart eqMac, but I also have to restart a few other apps. Microsoft Teams wont pick up the virtual audio device again without a restart. And Spotify stops responding until force restart. Its not a minor issue.

justinfx avatar Aug 04 '22 20:08 justinfx

I'm doing some cleanup of the issues. This has probably been fixed long time ago, I encourage people to try v1.7 by download it from the website: https://eqmac.app Closing for now, any new issues with eqMac should be submitted through the website. Thank you!

nodeful avatar Feb 14 '23 00:02 nodeful