[BUG] StreamDeck Module (15key) doesn't get recognized on RaspberryPi5 running v4.0.3

[MNCreative]

Make sure you're on the latest stable or beta build

• [x] I have tested this on the latest stable or beta release

Is this a bug in companion itself or a module?

• [x] I believe this to be a bug in companion and not a specific module

Is there an existing issue for this?

• [x] I have searched the existing issues

Describe the bug

I'm running Companion on a Raspberry Pi 5 (not Companion Pi, but the full version). I newly received a StreamDeck Module 15key and it doesn't get recognized by Companion v4.0.3 on the Pi - tried to rescan several times. I tested it on Windows, there it works fine.

Any knows issues here?

Thanks, Martin

Steps To Reproduce

No response

Expected Behavior

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Environment (please complete the following information)

- OS:
- Browser:
- Companion Version:

Additional context

No response

[Julusian]

Do other streamdeck models work?

Did you follow the instructions on setting up udev rules? https://github.com/bitfocus/companion/blob/main/assets/linux/README#L21-L36

[MNCreative]

Yes, I have an old 15key Streamdeck, that works perfectly fine on the Pi.

I did not follow those instructions in the first place, but I did now, but it didn't help...

[peternewman]

Can you share lsusb -v output.

[toke]

Maybe try to add the user companion to group plugdev

usermod -a -G plugdev companion