[BUG] Companion over KVM

[JonathanGale]

Is this a bug in companion itself or a module?

• [X] I believe this to be a bug in companion

Is there an existing issue for this?

• [X] I have searched the existing issues

Describe the bug

I'm doing a fresh Companion install at a facility with a KVM controlling a Mac Mini, and the Streamdeck isn't sending button presses. I've tried both a Stream Deck Classic and Stream Deck+ with the same result: they can see the Companion buttons, but button clicks aren't doing anything, with rare exceptions.

KVM Model: https://www.avaccess.com/products/4kip100-kvm/ The KVM is for 4K video, has 3 USB 2.0 ports, and is powered. The stream deck will sometimes blink like it's reconnecting. Mouse and keyboard plugged into the KVM both work fine.

Steps To Reproduce

Plug a Stream Deck into the KVM. Click a button.

Expected Behavior

The button should trigger.

Environment (please complete the following information)

- OS: Sonoma
- Browser: Safari
- Companion Version: 3.3.1

Additional context

No response