[BUG] Stream Deck Disconnecting On New Models

[aluis02]

Is this a bug in companion itself or a module?

• [X] I believe this to be a bug in companion

Is there an existing issue for this?

• [X] I have searched the existing issues

Describe the bug

When trying to connect companion to a Stream Deck XL through a KVM it is not connecting. Have tried directly to the computer and it works, but through KVM it will connect and disconnect continually (does not stay connected for more than a second). Was tested with an older version of Stream Deck XL and worked fine through KVM.

Steps To Reproduce

1. Stream Deck XL is connected to KVM via USB-C to USB-A.
2. Start Bitfocus Companion (v3.0.0) Stream Deck XL Firmware Version: 2.01.002

Expected Behavior

Stream Deck is expected to connect to Companion without disconnects.

Environment (please complete the following information)

- OS: Mac OS (Version 14.4.1)
- Browser: Safari (Version 17.4.1)
- Companion Version: (v3.3.0)

Additional context

No response