Conflict when more than wallet is connected via USB

[chag2020]

I connected a ledger and a bitbox and had them both open simultaneously while trying to execute a transaction using sparrow wallet. The Bitbox device is acting up when another USB hardware wallet is connected, but works fine if no other USB wallet is connected. The support tech at BitBox told me that there is a conflict with the hwi files. Is there a way that two hardware wallets can operate simulaneously while they are both connected via USB?