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wont let me paste images onto the canvas

Open watashu opened this issue 1 year ago • 10 comments

One day it just stopped working, but copying an image and pasting it onto the canvas with ctrl+c and ctrl+v no longer works, as well as with inserting pictures as files. The problem is only with pasting images as layers, not as just an image. This makes it extremely hard to use references. It only happens on my chromebook, not my mac.

Screen recording 2023-11-07 5.52.12 PM.webm

watashu avatar Nov 08 '23 01:11 watashu

Thanks for your report. I tried a few Chrome versions (on Windows and Android) and I couldn't reproduce this bug yet.

Do you remember the date around when it started to fail? I could give you access to an earlier version of Kleki to see if the bug is also there.

Edit: Does this bug also happen in Edit > Transform?

bitbof avatar Nov 08 '23 17:11 bitbof

It failed sometime between October 15th and October 21st. When I try to edit > transform, it gives me the popup that the layer is empty. I can transform existing layers with no issue.

watashu avatar Nov 09 '23 05:11 watashu

Here is Kleki 0.6.3.1 from October 7 https://65217081e5186500080512e8--kleki-yh6qfdn4n4m8.netlify.app/

Is it working there?

bitbof avatar Nov 09 '23 08:11 bitbof

No, it is not. I'll try it on a different chromebook when i get the chance Edit: I tried on my friend's chromebook and it worked there

watashu avatar Nov 09 '23 15:11 watashu

Strange. It might be driver related. I have a feeling I'd need a device with similar/same hardware to reproduce this.

Do you know what kind of chromebook you have? (brand, model name) And Chrome OS version? Your friend has a different one, right?

Also I am curious: does this happens always, even with a fresh Kleki tab (empty browser storage), and no other tabs open?

Still there might be potential fixes. Update Chrome OS if it's not up to date. Try disabling extensions, although that would be very strange.

bitbof avatar Nov 13 '23 14:11 bitbof

It says it is HP and Qualcomm, I'm not sure which one you're looking for. I am unsure of what the model name is. I believe my friend's was a different model because it had a different design and a few keys that were different as well. My Chrome OS version is 117.0.5938.157 I believe it does always happen, I just tried with a fresh Kleki tab. Disabling extensions did not work, and I am up to date on the Chrome OS updates.

watashu avatar Nov 14 '23 04:11 watashu

Sometimes there is a model on the backside of the laptop. It could be used to look it up online and see what kind of hardware is inside. (just the model. not serial number or any of the other stuff) lenovo_laptop 1000x0-is

But regardless, thanks for the info!

I don't have a Chromebook to potentially reproduce it. But I can check if I do something different to the image when it goes to the Import As Layer dialog.

bitbof avatar Nov 14 '23 12:11 bitbof

I'm sorry, my chromebook has a different label on the bottom and I'm unable to locate the model. If there is anything I can try to do on the Kleki tab that may aid in locating the issue, I would be happy to help.

watashu avatar Nov 15 '23 00:11 watashu

hey, just wanted to drop in since I saw this and know how to find the model name without the labels.

  1. Go to chrome://system/
  2. Do ctrl+F and enter "model_name" (without the quotes)
  3. You should see something like the below image, but you'll likely see a different model name after the = sign. image

Hope this helps!

SplatSys avatar Nov 18 '23 23:11 SplatSys

When I go there and ctrl+F model_name it doesn't give me any results. Thank you for trying to help though!

watashu avatar Nov 19 '23 18:11 watashu