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Unable to connect to octopus pro board

Open stewcop23 opened this issue 2 years ago • 8 comments

I'm using Octopus pro v1.0, Marlin 2.0.9.3, and windows. I have been successful in uploading firmware but when it comes to connecting the board to my computer (I'm using pronterface) it won't connect. Before you give me the same responses that I've been getting from everyone on the internet.

Yes I have set serial port 2 to be -1 Yes I have tried to update drivers (couldn't really find them though) Nothing shows up on the device manager

I'm probably doing one small thing wrong, but any help is appreciated

stewcop23 avatar Feb 23 '22 22:02 stewcop23

My configuration.h is Here

stewcop23 avatar Feb 24 '22 04:02 stewcop23

I have the same problem

Nico4589 avatar Apr 15 '22 15:04 Nico4589

I’ve the same issue. I don’t see a COM port at all in Windows 10 so not selectable in Pronterface. Has anyone resolved this problem?

BOARD is an Octopus Pro with Marlin 2.1 and 2 x serial ports enabled as follows:

Serial 1 = 1 Serial 2 = -1

Royalblu avatar Jun 06 '22 16:06 Royalblu

Same issue here

Sheridan-Tech avatar Oct 11 '22 00:10 Sheridan-Tech

I would recommend contacting BIQU's customer support. There is a significant amount of hoops to jump through, but you may be able to get some sort of refund or discount on your next purchase.

I apparently missed my warranty period and was only able to get 10% off my next purchase, so i encourage you to email them earlier than i did

stewcop23 avatar Oct 11 '22 16:10 stewcop23

With a lot of debugging effort I was able to get it working. Apparently it was throwing a min temp error code that caused it to halt, thus disabling serial. They should really have beep or flash codes to report board errors back to the user.

Sheridan-Tech avatar Oct 11 '22 21:10 Sheridan-Tech

With a lot of debugging effort I was able to get it working. Apparently it was throwing a min temp error code that caused it to halt, thus disabling serial. They should really have beep or flash codes to report board errors back to the user.

I have the same problem, what did you do to solve the temp error code?

Ciceronic avatar Mar 11 '23 11:03 Ciceronic

It was too far back for me to remember exactly, but based on my commits around that time I think it was related to using the wrong thermistor definition. I am using a PT100, so it was out of the expected range.

I changed #define TEMP_SENSOR_0 1 to #define TEMP_SENSOR_0 -5

On Sat, Mar 11, 2023 at 3:49 AM Ciceronic @.***> wrote:

With a lot of debugging effort I was able to get it working. Apparently it was throwing a min temp error code that caused it to halt, thus disabling serial. They should really have beep or flash codes to report board errors back to the user.

Interesting. I have the same problem, what did you do to solve the temp error code?

— Reply to this email directly, view it on GitHub https://github.com/bigtreetech/BIGTREETECH-OCTOPUS-V1.0/issues/108#issuecomment-1464894061, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB6C3OAN4BOALTAUFBJ3HH3W3RRDPANCNFSM5PFXU4PA . You are receiving this because you commented.Message ID: @.***>

Sheridan-Tech avatar Apr 03 '23 22:04 Sheridan-Tech