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Add feedback form for returning users

Open bibixx opened this issue 2 years ago • 0 comments

I'd love to be able to probe some users for a bit of feedback about the app. I don't want to be too intrusive and definitely don't want to force users to answer any open ended questions (as it's also hard to analyse afterwards, right @toiletgranny)

I guess I like what Craft does, simple emojis list + an optional feedback window

I would open it up after use enters the page a few times (3?) or maybe opens a few races. One thing that would be also great would be to snooze the feedback form till the end of the session (we should have info about when the stream more or less should end, though it's not super reliable as sessions can be longer then schedule, eg. in terms of rain like in SPA or red flags.


Development note:

  • For managing the responses I'd use GlitchTip + Sentry's User Feedback API (I will first have to research if GlitchTip actually supports it)
  • Additionally log the emoji/quick responses to Matomo to be able to analyse it easier

bibixx avatar Aug 11 '23 08:08 bibixx