Microchip Pet Door Battery Sensor needs some tuning

[SamboyCoding]

The battery sensor for the Sure Petcare Microchip Pet Door needs some tuning - the app has just sent me a Low Battery warning (so it's on about 10%, I guess?) and this integration is reporting... -16%. Which is obviously wrong.

Attached is a screenshot showing the reported voltage per battery and total voltage.

It is interesting though that the graph shows the percentage dropping from 44% at 06:04 this morning to -16% at 11:46, with no data points in between.

[benleb]

Hey, yes thats a point where I would need some help as I cannot make sense from the battery data of the various devices... I will post additional info here the next days!

[matt-cahill]

Hi I'm willing to help, I have a cat flap with rechargeable batteries so adjusting the voltage levels is a great feature for me. Since 0.4.2 though I get unknown for the battery sensor state. Let me know if you want a separate issue for this?

[xbmcnut]

Mine came right after an hour or so. What batteries are you using?

[matt-cahill]

Panasonic Eneloop Pro. I've had 0.4.2 installed for a few days and it hasn't come right, even after a restart and fiddling around with the voltage settings a bit and removing and re-installing the integration.

Entity:  sensor.cat_flap_side_door_battery_level
State: unknown

State attributes (YAML, optional)
battery_level: 45
voltage: '5.53'
voltage_per_battery: '1.38'
unit_of_measurement: '%'
friendly_name: Cat Flap Side door Battery Level
device_class: battery

[jumpingmushroom]

Panasonic Eneloop Pro. I've had 0.4.2 installed for a few days and it hasn't come right, even after a restart and fiddling around with the voltage settings a bit and removing and re-installing the integration.

Entity:  sensor.cat_flap_side_door_battery_level
State: unknown

State attributes (YAML, optional)
battery_level: 45
voltage: '5.53'
voltage_per_battery: '1.38'
unit_of_measurement: '%'
friendly_name: Cat Flap Side door Battery Level
device_class: battery

+1 on this. I'm experiencing similar issues on both the water pond and the cat flap. In my case I'm using generic panasonic batteries on the cat flap and energizer batteries on the pond.

[retoziegler]

Same issue here: since updating to latest version the battery sensor shows unknown, although in the attributes it shows the correct battery level (pet flap):

[xbmcnut]

Even though my battery sensor is working, seems there is a glitch between the main value and the attribute value. This creates a problem for my https://github.com/maxwroc/battery-state-card as it's reporting the attribute value instead of the entity one.

[totalitarian]

Same issue here. Battery showing as unknown.

[xbmcnut]

Hey Ben,

I mistakenly removed my integration over the weekend and reinstalled (due the server error at Sure). After re-installation, I now get what other people are reporting and that's the lack of battery level. I have '''battery_level``` attributes but the main sensor reports unknown now. Is this something you are aware of?

Running SureHA v0.4.2 and HA 2022.02.03

[netphantm]

I used to see the same as @xbmcnut, but I also recently reinstalled SureHA and now I see this:

surepet shows about half:

I run it with a SureFLAP Connect (with hub)