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Email to Student - 2nd Disbursement has passed, still pending
User Story As a student, I want to be notified if my 2nd disbursement date has passed and my institution has not yet approved the second COE/disbursement. It is not obvious at a glance that there is anything blocking me from receiving my second disbursement of funding (outside of the tracker card) as my application says 'Complete'. This is also extra important for students going to institutions that don't see a large volume of BC students and may not have processes in place to action the COEs in a timely manner.
Acceptance Criteria
- [ ] This email should only be sent once.
- [ ] The day after the earliest disbursement date of a second disbursement (Earliest date 2nd disb: Oct 1, 2024 / Email: Oct 2, 2024) generate an email to the student if COE is still pending.
- [ ] GC Notify Template:
55fcf228-b899-49a7-ab80-9b854c0bd884
SUBJ: Your funding is waiting on your institution - StudentAid BC
Hey ((givenNames)) ((lastName)),
Your second disbursement of funds is waiting on action from your institution. Please contact a financial aid officer at your institution to prevent any delays.
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