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Club 3D USB 3.2 Gen1 with DSM 7 – Problem only 100Mbit
Description of the problem
Hello, I got the same issue. But in my case the adapter worked like a charm for 1 month. after 1 restart it just jumped down from 2.5gbit down to 100mbit.
Supported ports: [ MII ] Supported link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full 2500baseX/Full Supported pause frame use: No Supports auto-negotiation: Yes Supported FEC modes: Not reported Advertised link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full Advertised pause frame use: Symmetric Receive-only Advertised auto-negotiation: Yes Advertised FEC modes: Not reported Link partner advertised link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Half 1000baseT/Full Link partner advertised pause frame use: No Link partner advertised auto-negotiation: Yes Link partner advertised FEC modes: Not reported Speed: 100Mb/s Duplex: Full Port: MII PHYAD: 32 Transceiver: internal Auto-negotiation: on Supports Wake-on: pumbg Wake-on: g Current message level: 0x00007fff (32767) drv probe link timer ifdown ifup rx_err tx_err tx_queued intr tx_done rx_status pktdata hw wol Link detected: yes
sudo ethtool -s eth2 speed 2500 duplex full autoneg off
is not working.
I've deinstalled the driver, restarted, then installed the driver again, and restarted. still not working.
I've tried all USB-Ports... Still only 100Mbit.
Description of your products
- synology_braswell_916+ - DSM version DSM 7.0.1-42218 Update 3
- Club 3D USB 3.2 Gen1
Description of your environment
- connect directly to a PC or using a hub
- Mac M1 via SMB
- cable category Cat. 7
Output of dmesg command
[ 1983.685944] usbcore: deregistering interface driver r8152
[ 2205.800530] etxhci_hcd-170202 0000:04:00.0: WARN Event TRB for slot 2 ep 2 with no TDs queued?
[ 2205.810193] etxhci_hcd-170202 0000:04:00.0: WARN Event TRB for slot 2 ep 3 with no TDs queued?
[ 2205.819902] etxhci_hcd-170202 0000:04:00.0: WARN Event TRB for slot 2 ep 6 with no TDs queued?
[ 2206.931883] usb 4-2: reset SuperSpeed USB device number 6 using etxhci_hcd-170202
[ 2207.490572] r8152 4-2:1.0 eth2: v2.15.0 (2021/04/15)
[ 2207.496125] r8152 4-2:1.0 eth2: This product is covered by one or more of the following patents:
US6,570,884, US6,115,776, and US6,327,625.
[ 2207.513540] r8152 4-2:1.0 eth2: chip rev 12
[ 2207.518276] usbcore: registered new interface driver r8152
[ 2222.591529] IPv6: ADDRCONF(NETDEV_UP): eth2: link is not ready
[ 2232.620949] IPv6: ADDRCONF(NETDEV_CHANGE): eth2: link becomes ready
[ 2232.630431] r8152 4-2:1.0 eth2: carrier on
Output of lsusb command
|__usb1 1d6b:0002:0310 09 2.00 480MBit/s 0mA 1IF (xhci_hcd 0000:00:14.0) hub
|__1-5 f400:f400:0100 00 2.00 480MBit/s 200mA 1IF (Synology DiskStation 650071C92CE41604)
|__usb2 1d6b:0003:0310 09 3.00 5000MBit/s 0mA 1IF (xhci_hcd 0000:00:14.0) hub
|__2-2 0bc2:aa15:0712 00 3.00 5000MBit/s 896mA 1IF (Seagate Basic NABCXW4A)
|__usb3 1d6b:0002:0310 09 2.00 480MBit/s 0mA 1IF (Linux 3.10.108 etxhci_hcd-170202 Etron xHCI Host Controller 0000:04:00.0) hub
|__usb4 1d6b:0003:0310 09 3.00 5000MBit/s 0mA 1IF (Linux 3.10.108 etxhci_hcd-170202 Etron xHCI Host Controller 0000:04:00.0) hub
|__4-1 0bc2:ab21:0143 00 3.00 5000MBit/s 144mA 1IF (Seagate Backup+ BL NA76DL0L)
|__4-2 0bda:8156:3000 00 3.20 5000MBit/s 512mA 1IF (Realtek USB 10/100/1G/2.5G LAN 000000001)
Output of ifconfig -a command
eth0 Link encap:Ethernet HWaddr 00:11:32:73:46:5B
inet addr:192.168.106.118 Bcast:192.168.106.255 Mask:255.255.255.0
inet6 addr: fe80::211:32ff:fe73:465b/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:9000 Metric:1
RX packets:47129 errors:0 dropped:0 overruns:0 frame:0
TX packets:44122 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:12000647 (11.4 MiB) TX bytes:25131155 (23.9 MiB)
eth1 Link encap:Ethernet HWaddr 00:11:32:73:46:5C
inet addr:169.254.144.136 Bcast:169.254.255.255 Mask:255.255.0.0
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
eth2 Link encap:Ethernet HWaddr A0:CE:C8:E8:8F:9E
inet addr:192.168.106.20 Bcast:192.168.106.255 Mask:255.255.255.0
inet6 addr: fe80::a2ce:c8ff:fee8:8f9e/64 Scope:Link
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:1953 errors:0 dropped:0 overruns:0 frame:0
TX packets:848 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:607143 (592.9 KiB) TX bytes:159662 (155.9 KiB)
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:15977 errors:0 dropped:0 overruns:0 frame:0
TX packets:15977 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:3655803 (3.4 MiB) TX bytes:3655803 (3.4 MiB)
sit0 Link encap:IPv6-in-IPv4
NOARP MTU:1480 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Now I've tried all versions of driver... and different cables etc. nothing worked.
have you tried mapping a drive to PC and transfer files via SMB 3
yeah. I really only got 11.7MB/s
When you check the link speed on the Mac (if connected directly) or on the switch (if through a switch), did you confirm that the link is actually at 100mbps? If so, is it possible to fix the link speed in the oncoming configuration?
Realtek devices do not seem to have the ability to fix the link speed to 2.5g.
The strange thing is that it worked perfectly for 1 month. Then I’ve restarted the synology… now its broke.
I agree it's a strange situation. It could be heat or some other hardware problem that has caused a change in timing or performance. We don't really know, but at least the possible workarounds are mentioned above.
After many tests, new cables etc. I've found out cable length is a big issue. Over 5m does not support higher speeds...
Are you talking about USB cables? Indeed, by standard, USB 3 does not support cables longer than 3 meters.
Ethernet cable. If I’m using a more than 5m long ethermet cable its not working. Ive tried 5e and cat 7 cables…
Oh, you were talking about Ethernet cables.
Cat7 is a scam and many cables are of low quality, so it is still not surprising to see such a result. By standards, MultiGiga should support Cat5e and work well, but Cat5e was not originally designed for MultiGiga, so that may be the case. I updated Troubleshooting about this topic.
I would expect a little better results with Cat6A cables.
I will leave this Issue Open as is, but please close it if your problem is completely resolved and you won't do any additional experimentation.
In my case, the strange thing is: It worked for over 2 Month with those Cat7 calbes... Now I'm using a 3m Cat7 Cable, same brand like the longer ones... and it works.
Synology 916+ (DSM 7.1-42661 Update 4) Driver: 2.15.0-10 Hot Swap not working.
I'll try with another Cat6a cable.
I would like to close this issue since there has been no response. If you have any questions, feel free to re-open it.