Sitecore 9.3 reCaptcha is not visible in forms

[prasanna1579]

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We have installed Sitecore Forms Extensions 3.0 for Sitecore 9.3 for reCaptcha. We added the reCaptcha in one of the Sitecore form. We followed the steps you provided. Like created a config file with private key and public key and added the patch file to App_config/Environment folder.

We tried running the form and the reCaptch is not rendered. The console is showing an error saying "reCAPTCHA couldn't find user-provided function: loadReCaptchas"

Expected behavior The reCaptcha should render on Sitecore form and work properly

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: Windows
• Browser : Chrome

Please help us if we need to do anything?

Thanks in advance, Prasanna Kumar

[prasanna1579]

@bartverdonck , can you please provide any solution for this? It is urgent and we are unable to find the fix for this.

[markgibbons25]

I've been using it without issue so it must be a problem with your code / config.

[prasanna1579]

Hi @markgibbons25, I don't think there is no code involved after using this extension. We have installed the extension and added a config file with private key and public key in App_Config/Environment folder as suggested in the article. Can you please suggest?

[arpadgal]

Hi, having the same issue with sitecore 9.3, seems the new package contains different Recaptcha.cshtml without adding the script where loadReCaptchas defined: @{ var fieldId = Html.IdFor(m => Model.CaptchaValue); Html.AddScript(ScriptStore.ValidateScriptKey, new MvcHtmlString("<script src="/sitecore%20modules/Web/ExperienceForms/scripts/formsextensions.validate.js">")); }