"On session end" event

[SamKr]

Apologies if this was already asked or can be found in the docs, I wasn't able to locate any relevant info.

Is your feature request related to a problem? Please describe. My chatbot guides users through troubleshooting certain products. If none of the steps worked, it gets escalated to 2nd line support. I'd like to be able to send a full transcript through email. The form consists of multiple-choices, so I'd like to have all choices noted. I could set up a different email block at the end of every route, but that'd be a lot of work to implement and maintain.

Describe the solution you'd like Have the option to send a full transcript through email. Basically the same info that gets stored under 'results'.

Describe alternatives you've considered Creating an email block at the end of every route, but that'd be a lot of work to implement and maintain. Adding a random code to every bot instance and send that per mail, so the corresponding result can be found. This also adds complexity and steps, instead of being able to read the transcript directly in the email.